Amanda Veader on Jul 22, 2016
I was super excited to receive my Accio/Grim coffee mug for a friend for her birthday. I ordered the mug on June 28, my shipping label was created on July 6 but then not shipped until July 19. When I contacted the seller on July 11 questioning why I couldn't track the package when it said in transit she said it can take up to 7-14 business days when what she should have said was that she simply created the shipping label and had not shipped it yet. She clearly has an artistic talent however I was disappointed when I received the mug and saw it had been drawn with an old marker which you could clearly see because it seemed somewhat half hearted and there are little brown spots at the top that look to be the kind you get when coffee dries on the rim. Just disappointed in general because the seller has so much potential.
Leah responded on Jul 25, 2016
It shipped; speculation and impatience doesn't equal truth. The debtor never advised me of any issues and sadly, sometimes packing materials and kiln leave marks that wash off. you need to wash/rinse items prior to using them. the mug was not old or used. As always, I am more than happy to address any issues when actually contacted.
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