lelapetra

exclusive handmade fashion accessories

Gilbert, Arizona | 1 Sale

lelapetra

exclusive handmade fashion accessories

Gilbert, Arizona 1 Sale On Etsy since 2009

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Leah Sutherland

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Leah Sutherland

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Shop policies

Last updated on August 8, 2011
Welcome to Lela Petra! We value customer service. Please take a few moments to read our shop's policies. If you have any additional questions, please contact us so that we may better serve you. Happy shopping!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
We will issue refunds only in the case of damaged, defective or grossly misrepresented item(s). Buyer is responsible for return shipping. Requests for refunds must be made within seven days of receipt of item(s). Please contact us for approval prior to shipping your item back to us. If you ship an item to us without prior approval, we cannot guarantee we will honor your request for a refund.
Payment
We accept payment through PayPal only. Payment must be received within 24 hours or the order will be cancelled and the item(s) re-listed.
Shipping
We carefully package your item(s) and ship them FREE via USPS so that they arrive at your door in full bloom. Packages are shipped within three business days of receiving payment. While we realize that the suspense of waiting for online purchases to arrive in the mail can be frustrating, we can only estimate shipping times...we cannot guarantee them. At this time, we ship only to the United States.
Additional policies and FAQs
Lela Petra loves making exclusive hair and fashion accessories for you. Please remember that these are handcrafted with care and not factory made. With proper care, our accessories will last. Our items are intentionally designed to age well. Fading and fraying are eventual possibilities, but remember it only adds to the exclusive look of the piece.

Some accessories have small pieces that may pose as a health hazard to children. Buyer assumes all responsibility for the care of each item(s) purchased.