LelongDesigns

Handcrafted Art Deco & Art Nouveau Jewellery

London, United Kingdom | 955 Sales

LelongDesigns

Handcrafted Art Deco & Art Nouveau Jewellery

London, United Kingdom 955 Sales On Etsy since 2011

5 out of 5 stars
(218)
Jess Lelong

Contact shop owner

Jess Lelong

View all 169 items

Reviews

Average item review
5 out of 5 stars
(218)
See reviews that mention:
quality 21 shipping 37 customer service 25
View all 218 reviews

Shop policies

Last updated on December 1, 2017
Hello, and welcome.
At Lelong Designs my father and I strive to keep alive the wonderful style and glamour of the 1920's and 30's. In our small workshop Set in the heart of London, England we design, construct, photograph and package every item ourselves.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Every item I make is made with great care, lots of time and careful attention. My intent is always to create a high quality, long lasting item that you will love and enjoy for years. If there is anything you are unhappy with PLEASE get in touch with me. I will be happy to work on a solution with you.

Custom Orders:
For items made to your custom specifications, all sales are final. (In the event that the item you receive is somehow flawed, or different than agreed upon, of course I will gladly make it right!)

Returns/exchanges must be requested within 3 days of receipt of your purchase. In the event that an exchange or return is agreed upon, the item will be refunded or credited toward a future store purchase, less shipping costs, once the item has been received by me.

NOTE: Item MUST be in it's original condition; with no obvious damage etc for a return or exchange to be approved!

Store credits will need to be used within 30 days unless otherwise agreed.

If there is a mistake in your order, or a defect that was somehow overlooked, I will make it right as soon as is humanly possible!

Most of all, I want you to be happy with your purchase. The above is a guideline by which to work, but we are all human and every situation is different.

Communication is everything
Payment
I can accept payment by Paypal and direct checkout on Etsy

If you need help with checkout:
http://www.etsy.com/help_guide_checkout.php
Shipping
I ship worldwide using Royal Mail. The estimated delivery time for most countries is 5 to 10 working days. I cannot guarantee the postal delivery time once your order is dispatched as parcels may be delayed at customs.

For UK customers, I use first class Royal Mail.

For INTERNATIONAL customers,
I use the international small packet service, which DOES NOT include tracking number or
Insurance

Let me know if you have any questions.

I am here to work with you!
Additional policies and FAQs
All images and designs are copyright to Lelong Designs. They must not be used without written permission.