ACEOs - Original Artisan Pendants

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Shop policies

Last updated on February 4, 2011
Welcome---hope to answer all your questions regarding my shop policies, please don't hesitate to e-mail me if you have any other questions

Accepted payment methods

Returns and exchanges
I want you to be happy with your purchase. If you are not satisfied with your item, please contact me within (5) days of receipt. I will issue refunds minus the shipping charges after the item has been returned.

I love what I do and I am very easy to work with, so e-mail me if there is an issue that needs to be resolved
I accept Paypal and credit cards. If you don't have a Paypal account or prefer to pay with your credit card you still have to click on Paypal to be directed to the "other" screen for credit cards

If you live in N. Carolina, I must collect 7.25% Sales Tax

Items that are not paid for within (3) days will be re-listed
I usually ship on Tuesday and Thursday, helps keep me organized. Lately I have been able to ship the day after verifying the payment

All items mailed within the United States are shipped USPS First Class with a delivery confirmation

Items mailed outside of the United States are mailed First Class International. The customer is responsible for custom fees if necessary.

Items are mailed to the address on your Etsy account unless otherwise noted in "note to seller" box
Additional policies and FAQs
I usually take my photos in natural light---please keep in mind the colors sometime vary from monitor to monitor.

If you see something you like that has been sold, contact me. I may have something similar.