lemarousse

Le Marousse Designs

Goole, United Kingdom · 1071 Sales

lemarousse

Le Marousse Designs

Goole, United Kingdom 1071 Sales On Etsy since 2011

0 out of 5 stars
(237)
Shop owner

Christine

Contact

Christine

Contact shop owner

Christine

Items

No items listed at this time

Reviews

No reviews in the last year
Helen

Helen on Jan 13, 2014

5 out of 5 stars

Thank you for the super speedy delivery. Both items look and fit great. Your shop is always the first I look at for fun and affordable knitwear.

Helen

Helen on Jan 13, 2014

5 out of 5 stars

Thank you for the super speedy delivery. Both items look and fit great. Your shop is always the first I look at for fun and affordable knitwear.

Travis Bellmare

Travis Bellmare on Dec 29, 2013

5 out of 5 stars

great quality, the Wife loved it!

View all 237 reviews

Shop policies

Last updated on April 27, 2016

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept payments via PayPal, credit card or gift cards. Shop prices are listed in £ originally and are automatically converted to your selected currency by PayPal.
Shipping
Most parcels are shipped within 3 working days.

Delivery times after I've shipped:
UK - 2 to 5 working days
Addresses in Europe - 4 to 8 business days
Everywhere else approx - 6 to 12 business days

Once shipped, most orders arrive within times above. However, some orders shipped overseas may take longer to arrive due to circumstances beyond my control (i.e. customs, holidays, adverse weather conditions, etc.)
In the rare cases when that happens, thank you for being patient with delivery.
These times are stated for small parcels.** Larger parcels will take longer delivery times**. Please contact me for more info.

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How your order is being shipped:

Normally Royal Mail small parcels or simular parcel delivery company
I will give buyers details of any changes or times at the point of ordering

Customs duties, tariffs and taxes are not included in the shipping rate or item price. Overseas buyers may be subject to them as determined by their local government and I am not responsible for these additional charges.
Refunds and Exchanges
I accept returns for clothing which are unworn, unused, and in original condition. Sales on knit or crochet customized clothing or clothing outside of my standard sizes are (in most cases) are final.

Returns must be shipped to me within 14 business days of receipt with items placed back into any interior packaging in which they were initially wrapped for protection. (Include any paper work with invoice number within parcel, name, address, etc)

Any returns I accept will be for exchange, store credit or refund minus shipping and packaging costs. (I make this decision myself according to the item and to what went wrong.) Buyer is responsible for all shipping costs.

Full refunds are only given for items lost or damaged in the mail that have been shipped with full insurance or in the off chance that I sent the incorrect item due to fault on my part.

I do not accept returns, make exchanges or give refunds without prior communication over 14 days. I pride myself on excellent customer service and am responsive to all communication I receive, so I urge buyers to take advantage of that. Failure to contact me immediately upon receipt of the item and/or leaving feedback will imply acceptance of the item or transaction as is. Prior to any full refund, a claim will be submitted with the postal authorities and photographic proof will be required for damaged or incorrect items.

Before returning any goods, please contact me stating order number and your name and address and I will give you the return details