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lenandlen

handmade silver and brass by A.J. Robertson

North Vancouver, Canada · 244 Sales

lenandlen

handmade silver and brass by A.J. Robertson

North Vancouver, Canada 244 Sales On Etsy since 2010

0 out of 5 stars
(119)

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Note from shop owner Hello & welcome to len&len on ETSY!

♥ TAKING AN EXTENDED MATERNITY LEAVE - WILL REOPEN IN 2016 ♥

If you have any questions (or if you'd just like to say hi ☺), please feel free to contact me via an Etsy conversation or by email at <lenandlen@rocketmail.com>. Thank you so much for your patience, and see you next year!

........................................................................................................................................................................................................


Oh, and in the meantime, feel free to:

• read my BLOG... www.annajorobertson.blogspot.com

• be a FAN... www.facebook.com/lenandlen

• TWEET me... www.twitter.com/lenandlen

• check out my FEATURED SELLER ARTICLE on Etsy's blog...
http://www.etsy.com/storque/spotlight/featured-seller-lenandlen-11187/


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Note from shop owner

Last updated on Dec 9, 2015

Hello & welcome to len&len on ETSY!

♥ TAKING AN EXTENDED MATERNITY LEAVE - WILL REOPEN IN 2016 ♥

If you have any questions (or if you'd just like to say hi ☺), please feel free to contact me via an Etsy conversation or by email at <lenandlen@rocketmail.com>. Thank you so much for your patience, and see you next year!

........................................................................................................................................................................................................


Oh, and in the meantime, feel free to:

• read my BLOG... www.annajorobertson.blogspot.com

• be a FAN... www.facebook.com/lenandlen

• TWEET me... www.twitter.com/lenandlen

• check out my FEATURED SELLER ARTICLE on Etsy's blog...
http://www.etsy.com/storque/spotlight/featured-seller-lenandlen-11187/


........................................................................................................................................................................................................

A.J. Robertson

Contact shop owner

A.J. Robertson

Reviews

About

organic meets minimalist

len&len is all about simple adornment in daily life.
Put these pieces on, and never take them off.
Don't worry - they go with everything.
And they're comfortable too.


Want to find out more?
Please check out my Etsy Featured Seller Interview!
(Oh gosh yes, my mom is so proud!)
http://www.etsy.com/blog/en/2010/featured-seller-lenandlen/

Tweet

Shop members

  • A.J. Robertson

    Owner, Maker, Designer, Curator, Photography, Shipping

    Oh hello there! I'm A.J., the gal behind len&len. I'm a wife, mother, and lover of all things handmade.

Shop policies

Last updated on April 11, 2011
Welcome to len&len, a collection of handmade jewelry and accessories by A.J. Robertson, based in North Vancouver, BC, Canada.

....................................................................................................................................

ESTIMATED SHIPPING TIMES:
• Canada - 4 to 6 business days
• USA - 5 to 10 business days
• Everywhere Else - 10 to 14 business days

PLEASE ADD THE FOLLOWING WAIT TIMES
FOR YOUR ORDER TO SHIP:
• Ready to Ship - 3 business days
• Made to Order - 5 to 10 business days
• On Backorder - 7 business days (in addition to made to order wait time)

....................................................................................................................................

I am so crazy freaking fantabulously thrilled to be an Etsy Featured Seller!
Read the interview here...
http://www.etsy.com/storque/spotlight/featured-seller-lenandlen-11187/

....................................................................................................................................

Want to say HI?
lenandlen [!at] rocketmail.com

Read my BLOG...
www.annajorobertson.blogspot.com

Follow me on TWITTER...
www.twitter.com/lenandlen

Be a fan on FACEBOOK...
www.facebook.com/lenandlen

....................................................................................................................................

looking for FEEDBACK?
I've been on Etsy since 2007!
check out my former alter egos...
apartment49.etsy.com / kukukachoo.etsy.com / tweettreat.etsy.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Please note that payment is due at the time of ordering.

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

You do not need to have a PayPal account to purchase with your credit card. Simply select the PayPal option upon check-out and follow the link underneath the PayPal login for paying with a credit card without a PayPal account.

Please don’t hesitate to contact us by sending us a conversation through Etsy if you require assistance or have any questions with payment.

For a tutorial on how to purchase an item on Etsy, please click here...
http://help.etsy.com/app/answers/detail/a_id/339

For a tutorial on how to make a payment with your credit card through PayPal, please click here...
http://help.etsy.com/app/answers/detail/a_id/361
Shipping
How much is shipping?
Rates vary per item. Please see product descriptions for shipping rates.

When will your order ship?
All items are shipped promptly within 3 business days after payment has been received and cleared. Please note that an additional 5 to 10 business days may be required to create made to order designs, which will be noted in the item description. If you have ordered an item that is on BACKORDER, please note there may be an additional waiting period for your order to ship. Backorder periods vary - please see item descriptions for individual wait times.

How long does shipping take?
Most domestic and U.S. orders take 5 to 10 business days to arrive. Most international orders take 10 to 14 business days to arrive. Please note that delivery times are not guaranteed and are ESTIMATIONS ONLY. Your package may arrive sooner or later. For U.S. and International customers, please also allow extra time for Customs delays.

Do we ship internationally?
Yes we do! However, please note that your package may be subject to additional duties and fees depending on your country’s policies and may take longer to arrive due to Customs delays.

Can you upgrade your shipping method?
Yes, absolutely. If you'd like to upgrade your shipping method for a faster delivery time, tracking options, or delivery insurance, please feel free to contact me before ordering for options and price estimations to your address.

PLEASE NOTE THAT LEN&LEN IS NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT BY POSTAL SERVICES. INCLUDED SHIPPING METHODS ARE ECONOMICALLY CHOSEN, HOWEVER, UPGRADES IN SHIPPING METHOD ARE HIGHLY RECOMMENDED TO ENSURE SAFE DELIVERY OF YOUR ORDER.
Refunds and Exchanges
Do you accept refunds/exchanges?
Our first and foremost goal is to make sure our customers are happy with their purchase. Love and care is put into every single item, but if you find your purchase to be unsatisfactory, please contact us with your concerns. We would be happy to work something out with you or gladly accept an exchange for something else at our shop with the same value WITHIN ONE WEEK OF RECEIPT. Shipping and return shipping charges will not be included in your refund/exchange. PLEASE NOTE THAT REFUNDS/EXCHANGES ARE NOT ACCEPTED FOR EARRINGS DUE TO HYGIENIC REASONS.

Do you repair/replace parts?
It's not very often that repairs are needed for our designs, but when they are, we will either do so at no cost or for a minimal charge for the replacement part.
Additional policies and FAQs
Do you take custom/wholesale orders?
Yes, absolutely! We are more than happy to accommodate custom orders, wholesale/consignment, and other special requests. Please feel free to contact us either by sending us a conversation here through Etsy or by emailing us at lenandlen [!at] rocketmail.com for more information.

Do you gift wrap your items?
All of our products come lovingly packaged and ready for giving. If you are purchasing an item as a gift, please contact us so that we don't include an itemized receipt with your order. If you'd like to include a message with your gift, just let us know, and we can easily include a handwritten note.

How do I care for my jewelry?
If you have purchased jewelry made with sterling silver or brass, please note that it will tarnish with time. You can prevent heavy tarnishing by limiting its exposure to air. When you are not wearing the piece, keep it stored in a ziplock bag or jewelry box. If you need to polish your jewelry, we recommend using a jewelry polishing cloth that has been treated for the metal you wish to polish. Other forms of polishing may harm your jewelry or damage the finish. We also do not recommend wearing any of our jewelry while playing sports, swimming, showering, or any other activities that would expose the pieces to moisture or heavy activity. Perfumes, lotions, and excessive sweat can also affect the patina or finishes of certain pieces. If there is an alternate recommended method for the design you have purchased, additional instructions will be included with your order.

More Questions?
If you have any further questions or concerns, please don’t hesitate to contact us either here through Etsy by sending a conversation or by emailing us at lenandlen [!at] rocketmail.com




♥ Thank you for shopping at len&len! ♥



Copyright © 2007-2011 A.J. Robertson.
All contributed content of http://lenandlen.etsy.com and all original works, including designs, photos, titles, and text, are copyright © 2007-2011 of len&len by A.J. Robertson. All rights reserved. The contributed material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with the prior written permission of owner.