Unique hand crochet and knit goods and handmade jewelry

Reston, Virginia · 418 Sales


Unique hand crochet and knit goods and handmade jewelry

Reston, Virginia 418 Sales On Etsy since 2011

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Shop policies

Last updated on October 25, 2013
Welcome to LenasBoutique!
Everything in here has been handmade by me in smoke free and pet free environment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
A prompt payment is appreciated.
If you wish to cancel your order, please do so within 24 hours
If payment is not received in 3 days, the item will be re-listed and the transaction will be canceled
No order will be made until payment is received.
All Ready-To-Ship items will be shipped within 1-3 business days after payment is received.

Waiting time for Made-To-Order items is listed in the Shop Announcement section of the main page: http://www.etsy.com/shop/LenasBoutique?ref=pr_shop_more

The buyer is responsible for any additional fees that may be charged at customs.
Refunds and Exchanges
As you understand, I cannot be responsible for lost packages.

I'd like to keep my customers happy so please contact me if you have any questions.

Please keep in mind that in case of REFUND PayPal transaction fee and ETSY re-listing fee will be subtracted.

PayPal fee: $0.30
Etsy Fee : $0.20 / per item

For example if your order total was $10 you will be refunded as listed below:
For order with 1 item: $10 - $0.30 - ($0.20 * 1) = $9.50
For order with 2 item: $10 - $0.30 - ($0.20 * 2) = $9.30

Please also keep in mind that PayPal refunds to your card can take up to 30 days depending on the issuing bank.
Additional policies and FAQs
Please contact me first if you need rush order or would like to use a faster shipping method.

Please feel free to contact me if you have any questions
info [!at] lenasboutique.com