lenekonoir

Dark Dreamy & Damn Cute Sleeping Masks & Travel Gifts

La Garde, France · 103 Sales

lenekonoir

Dark Dreamy & Damn Cute Sleeping Masks & Travel Gifts

La Garde, France 103 Sales On Etsy since 2008

0 out of 5 stars
(55)

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Annie Andre

Contact shop owner

Annie Andre

Reviews

No reviews in the last year

Anonymous on Jun 15, 2011

5 out of 5 stars

Fast delivery and great product! I really love it!

Anonymous on Apr 14, 2011

5 out of 5 stars

Made well, soft, comfy. I can't say enough good things about this sleep mask. Love it!

View all 55 reviews

Shop policies

Last updated on February 5, 2011
MY PROMISE:
Welcome, thanks for visiting my small shop. I promise, all my items are 100% designed and made by me in my traveling studio either in Montreal Canada or Maryland or while traveling. Note: because the items in my shop are handmade, slight variations may occur such as pattern placement, stitching etc This is what makes each peace uniquely handmade.


WHY BUY A SLEEPING MASK FROM LE NEKO NOIR?
No other maker of sleep masks and travel accessories follows our approach. Ours is the only gift-able brand of artisan quality sleep masks that not only help you sleep better by blocking out light, but also enchant you because we lovingly embroider and applique the things you find fun, quirky or cute directly onto the canvas of each sleep mask. The result is a sleep mask that brings out the kid in you and matches your distinct style and personality. Why do we go to such lengths to merge a sleep mask that is as fun as it is functional? We believe sleep masks should help you sleep, not put you to sleep.


INVENTORY: VS MADE TO ORDER
Although I try to keep most items in stock, on occasion some of the items you see will be made at the time of your order. In this case, it may take an additional 3 days at most for your item to be reproduced and mailed.

Accepted payment methods

Returns and exchanges
SATISFACTION GUARANTEED
I want you to be happy with your purchase. I try to make accurate descriptions and take photos that are good representations of my shop items.
All items are handmade and care is taken with wrapping and shipping of the items.
If you are in any way dissatisfied you can return your item within one week of receipt for a refund of purchase minus original shipping. Item must be unused and in new condition. You will be responsible for all shipping involved in returns.
If you are not happy for any reason please contact me first. I really do want you to be happy and will do my best to ensure you have a good experience.
Payment
All prices Are listed in US dollars.
I accept paypal and credit cards through the paypal service. You do not need a paypal account if you pay with credit card.
All payment must be received within 3 days or your order will be canceled.

CA residents will be charged 8.75% sales tax on their PayPal invoice.
Shipping
In general all Orders will ship within 3 business days (Monday to Friday, excluding holidays). If your item has not arrived within 2 weeks please contact me. International (non U.S.) orders will take more time of course depending on your location.

I try to keep shipping prices down and only charge actual shipping and packaging costs to send your item. As a result I ship using the following methods.
♥ US: All Packages shipped TO the U.S.are shipped using one of three methods depending on the size and weight of your item.
1-Smallish flat items shipped USPS First Class Mail with tracking number which will give you a delivery Confirmation. If you would like to upgrade Expedited shipping please contact me and I will charge you actual shipping cost for the upgraded method.
2-Largish items like bags which can not be squashed or lay flat will be send in a larger box via USPS Priority Mail. You will receive a tracking number for this as well.
3-If I am in Canada, your item will be shipped via Canada post with no tracking number
TRACKING
For items sent within the U.S., If delivery was attempted you will get the zip code, date and time of attempted delivery which u can easily access and check online at the USPS website by entering the tracking number emailed to you when your shipment was mailed after your payment cleared. Here's the address ----> http://www.usps.com/shipping/trackandconfirm.htm.

HOW LONG WILL IT TAKE?
Shipping within the North America will typically take 2 to 8 business days from the east coast. The further you are the longer it takes. In the unfortunate event that USPS mucks things up, it can sometimes take 3 weeks to arrive. This is rare and 98% of the time packages arrive in a timely manner. USPS Priority Mail arrives within 3 days of your item being shipped. I've never experienced a lost item with USPS yet. Knock on wood.

★International, Canada and Mexico: Packages shipped to these areas are shipped using one of two methods
1-Smallish flat items like sleep masks: First Class International Unless otherwise requested. Shipping overseas is expensive and First Class international is the most cost effective. Unfortunately it is not track-able. It can take as long as 6 weeks for your package to arrive, mainly due to customs in the non U.S. country which the item is being shipped to. If your item does not arrive within 60 days you will need to contact me. After 90 days, we can discuss whether you would like a refund but I prefer to send out a replacement item to you. The choice is yours. I know it's a long time to wait but expedited shipping and traceable shipping is extremely expensive.

2-Largish items like bags which can not be squashed or lay completely flat will be sent in a larger box using various shipping methods based on price. This helps me choose the least expensive shipping method saving you money in the end. These methods are not always track able. you will be notified of the method used unless you request a specific method. At which point I will let you know actual shipping price and you will be charged actual shipping cost.

3-Canada Post if i am in Canada, no tracking.

INTERNATIONAL SHIPPING DUTIES AND TARIFFS:
I MUST declare the exact amount from the invoice on your package. Please be aware that you are responsible for all Customs restrictions, rates, and other charges regarding your order. Please contact your country's customs office for details before ordering.
Additional policies and FAQs
:: CONSIGNMENT ::
I do consignment on occasion and we can discuss percentages.

:: WHOLESALE ::
I do offer wholesale as well. please contact me for wholesale pricing. I request a $200 dollar minimum on wholesale orders.

:: Co-Branding & Cross Promotions ::
I do sponsor giveaways by offering something in my shop for free as a giveaway to your readers. Please provide amount of traffic, followers etc when contacting me about this.


:: CUSTOM ORDERS ::

Like something in my shop but want it in another color, shape or size? Contact me and I'll try to accommodate you. Sometimes I accept custom orders, please let me know what you have in mind, I will tell you if I can do it.