Once you've purchased a digital file from Leo + Lamb and we've emailed it to you, we can not refund your order.

Due to the nature of this business (everything is personalized), refunds are not available. However, if a mistake has been made, and it was our fault, we will definitely make it right.

Please note: you are responsible for proofing. I will never print without sending a proof first so please double, triple, quadruple check the design.

I sell digital proofs for people to print on their own. In doing this, it is assumed that you have the basic fundamentals to print on your own. If you're unsure of how to print on your own, call a local print place before you order from me, and make sure I'm giving you the files in the way they need them. Otherwise, I provide printing and would be happy to print for you. When I print, it's about a 2-3 day turn around and we can rush the order for you as well. Thank you for understanding! :)

If you go with a printed order, we choose 2 day shipping. So realistically, once your order is approved, it'll take about 2-3 business days to process and 2 days to ship!

Please make sure your shipping address is correct for printed orders. We are not responsible for lost packages due to incorrect addresses.

My hours are M-F 8 to 5 - I work on weekends but mainly use that time to work on new projects and spend time with my family :)

Colors may print different than they appear on screen.

Please purchase our rush listing if you need your order within 24 hours. Also, at www.leoandlamb.com, you can edit and download INSTANTLY :)