LePapierStudio

Custom silhouettes, jewelry and holiday gifts

Richmond, Virginia · 7786 Sales

LePapierStudio

Custom silhouettes, jewelry and holiday gifts

Richmond, Virginia 7786 Sales On Etsy since 2008

4.5 out of 5 stars
(2260)

Announcement   ANNOUNCEMENT: Mother's Day orders must be submitted by April 10th (within the US) and April 5th (International) to arrive by May 14th.

ALL orders placed by these dates will be guaranteed delivery by Mother's Day. All USPS shipping deadlines are closely followed for each shipping method. Sorry, but we are not responsible for parcels shipped by the published USPS deadlines that do not arrive to you in time.

To preview our collection and place an order, head over to our website www.lepapierstudio.com

------
Le Papier Studio keeps memories close. Favorite photographs are used to illustrate the people, pets, and special moments in your life. From those treasured pictures, Le Papier Studio creates one-of-a-kind heirloom pieces: fine art prints and exquisite jewelry, charming stationery sets and perfectly personal wedding invitation suites, and other stunning silhouette-inspired art. For owner and artist, Vana Chupp, she's the safe keeper of a family's memory and works with clients personally on each order to help evoke the magic of that moment forever. Do you have a special request? Contact us at info [!at] lepapierstudio.com or visit us at lepapierstudio.com

Le Papier Studio has been featured in many national publications including the Wall Street Journal, Huffington Post, on television - The Today Show, the Steve Harvey Show and one of the Top 50 Etsy Moms of 2011 by Babble. Thank you for visiting!


............................................................
blog - lepapierstudio.com/blog
instagram @lepapierstudio
facebook - http://tinyurl.com/24p3akk
Join our mailing list : http://tinyurl.com/3pk9xq6 for specials offers and company news.
..............................................................
All designs and shop content copyright protected © 2008-2017 by Le Papier Studio, LLC ™. All rights reserved.

Announcement

Last updated on Apr 7, 2017

ANNOUNCEMENT: Mother's Day orders must be submitted by April 10th (within the US) and April 5th (International) to arrive by May 14th.

ALL orders placed by these dates will be guaranteed delivery by Mother's Day. All USPS shipping deadlines are closely followed for each shipping method. Sorry, but we are not responsible for parcels shipped by the published USPS deadlines that do not arrive to you in time.

To preview our collection and place an order, head over to our website www.lepapierstudio.com

------
Le Papier Studio keeps memories close. Favorite photographs are used to illustrate the people, pets, and special moments in your life. From those treasured pictures, Le Papier Studio creates one-of-a-kind heirloom pieces: fine art prints and exquisite jewelry, charming stationery sets and perfectly personal wedding invitation suites, and other stunning silhouette-inspired art. For owner and artist, Vana Chupp, she's the safe keeper of a family's memory and works with clients personally on each order to help evoke the magic of that moment forever. Do you have a special request? Contact us at info [!at] lepapierstudio.com or visit us at lepapierstudio.com

Le Papier Studio has been featured in many national publications including the Wall Street Journal, Huffington Post, on television - The Today Show, the Steve Harvey Show and one of the Top 50 Etsy Moms of 2011 by Babble. Thank you for visiting!


............................................................
blog - lepapierstudio.com/blog
instagram @lepapierstudio
facebook - http://tinyurl.com/24p3akk
Join our mailing list : http://tinyurl.com/3pk9xq6 for specials offers and company news.
..............................................................
All designs and shop content copyright protected © 2008-2017 by Le Papier Studio, LLC ™. All rights reserved.

Vana Chupp

Contact shop owner

Vana Chupp

Reviews

Average item review
4.5 out of 5 stars
(2260)
Loretta in a Sweater

Loretta in a Sweater on Aug 14, 2017

1 out of 5 stars

The necklace I purchased was a sentimental Mother's Day gift to me so I was very excited to receive my package. But when I opened it and found that the charms that had a very shiny 'high polish' finish I was disappointed. The charms in the listing looked matte or brushed gold in finish to me, particularly in one of the close up images. More disappointing though was the sellers response and general attitude in response to my message about my concerns. Cut and pasted from her response: "sorry, take them to a jeweler, any jeweler can make them matte, or I'm happy to do it if you send them back. I do think the gold filled pieces in the pictures look high polish because they are (I took the photos) it's obvious to most they are high polish". Sigh, first unhappy experience as a customer on Etsy.

Vana

Vana responded on Aug 14, 2017

It is unfair that you would post such a deceiving review. You copied and pasted an altered response - this is not how we wrote it! I have been professional from the beginning and have attended all your questions with care. I even offered to repolish the piece to your liking. I am sorry to see you've thought otherwise.

View all 2260 reviews

Updates

Sending out some darling customs today!
Holiday orders have started. These custom silhouette ornaments take around 2 weeks to produce before shipping. Thinking on adding to the collection? Order yours today.

About

Capturing special moments one silhouette at a time.

Professionally trained as an architect, Vana Chupp has always been artistically inspired by the sweet and simple moments in life. Her craft was born with the birth of her beautiful boy Nikolas. Documenting her son's milestones by cleverly capturing his personality, emotion, playfulness and essence, she began using silhouettes to tell her own life story. It's a love story - continuing to blossom, with her boys, Nikolas and John as her muses.

In 2008 Vana launched Le Papier Studio, a small woman-owned business that expresses creativity and inspiration, all the while giving her time to fulfill her most important job; being a mom. Le Papier Studio specializes in illustrating unique custom silhouettes. Vana's charming and intimate custom silhouettes will capture your heart and symbolize your treasured memories for years to come. We work with you to design and illustrate the people, pets, and special moments in your life using your photographs.

RECENT PRESS + PUBLICATIONS
Le Papier Studio has been featured in the Today Show, Martha Stewart, In Style, Country Living, Real Simple, DesingSponge, Parenting, Pregnancy and Newborn, Daily Candy, Babble as well countless blogs.

Vana has written two books with Chronicle books publishing. Her first book, Silhouette Art was published in 2010 and received the Design of Excellence Award. Her second book, Pretty Paper Parties was released in 2012 - a DIY kit for all things party.

You can find Vana documenting life and business in her blog, as well as take a peek behind the scenes and connect with her in social media (@lepapierstudio)

Shop members

  • Vana Chupp

    Owner, Maker, Designer

  • Kristin

    Studio Manager - In Charge Of Order Fullfilment, Marketing And Social Media

  • Aaron

    Designer, IT Support - And The Best Partner In Crime One Can Ask For

Production partners

  • Melamine Products

    TX, United States

    One of the only melamine manufacturers I have been able to source in the US. They work with us to create beautiful products that please our clients every single time

Shop policies

Last updated on May 27, 2016
To view our entire collection, visit our website www.lepapierstudio.com!
Our Etsy shop only showcases a small collection of what we offer.

Le Papier Studio keeps memories close. Favorite photographs are used to illustrate the people, pets, and special moments in your life. From those treasured pictures, Le Papier Studio creates one-of-a-kind heirloom pieces: fine art prints and exquisite jewelry, charming stationery sets and other stunning silhouette-inspired art. For owner and artist, Vana Chupp, she's the safe keeper of a family's memory and works with clients personally on each order to help evoke the magic of that moment forever. Do you have a special request? Contact us at info [!at] lepapierstudio.com or visit us at lepapierstudio.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Payment is accepted via the Etsy Direct Checkout Credit Card processing system, or via Paypal.

Payment is expected within 24 hours of purchase unless you contact us first.
All Virginia orders are subject to sale's tax of 5.3%
Shipping
*PRODUCTION TIME:
To find out crafting/production time for each product, please check the item description of that particular product. Almost everything in our shop is hand made at the time an order is placed. Please allow 7-10 business days for non-custom orders to be ready to ship from our studio.
*Custom items may take up to 3 weeks.
We strongly encourage you to read through the item details to find out how long it will take us to craft the piece or prepare your order for shipment before you place the order.

*SHIPPING TIME:
Please refer to this section prior to placing an order so that you have a clear picture of how long it will take for your item to arrive. Shipping times vary from product to product. Please also refer to the description on each product for an accurate time-frame.

DOMESTIC/US SHIPPING.:
We ship via Priority Mail or First Class Mail. Shipping time is about 3-5 days, once your piece is ready to leave the studio. Add this shipping time to the in-house processing time for your piece, and you will have an estimate of when you will receive your order.
*If a Proof is requested, we will email it to you within 5-7 business days from the time the purchase and all order details are received.
** If you request a Next Day or Second Day shipping, this will be available starting at $20 (depending on the product, weight and size) and insured up to $500. You need to contact us before you place an order and we will charge you accordingly.
*** Expedited Service - We can expedite your order (which means we work on it right away and ship out the next business day) for $25. Please let us know if you are interested on this service prior to placing an order with us. Please know Expedited Service is not Overnight or Express shipping and can only apply to paper goods (fine art prints and stationery!)

INTERNATIONAL SHIPPING:
We ship all International Orders via First Class Mail International Package Service. This is the most economical method to ship your order assuring safe delivery.
The "common" transit time for International deliveries is about 3-4 weeks, however shipping times can vary according on your location (the busy time of year, your local postal service regulations as well as customs at the border can cause more delays). Please know that some locations can take up to 5-7 weeks for delivery.
NOTE: We are NOT able to give you an exact delivery date nor can we promise that your package will arrive by a certain day, as there are no guarantees made by the postal service.
TRACKING INFORMATION ALTHOUGH AVAILABLE IS NOT ACCURATE FOR INTERNATIONAL ORDERS.
*WE DO NOT OFFER REFUNDS for any international shipments that are lost in transit or do not arrive by the date of your event.
** We recommend FedEx International (Express) if you need to rush your shipment. Please contact us for details.
More often than not, international deliveries are held at the local post office for pickup, so PLEASE be sure to check there if you are waiting on your order. Additional customs charges, fees or taxes may be due when you receive your package. These charges are your responsibility and are decided by the country of your residence. These charges are NOT included in the price of shipping. No refunds will be given to cover these charges. The shipping charges you paid at the time of your purchase are those charged to us by the USPS, not your country of residence.

PACKAGING & GIFT WRAP
We make sure that your order is neatly and safely packaged. Your order will come in a padded mailer with a protective backing to prevent bending along its travels. If for some reason, your order has been damaged along the way, please contact me ASAP. Although I am not responsible for damages made by USPS I will be more than happy to accommodate any reasonable requests.
We are happy to send your item as a gift and will include a gift note with the order. Please specify this in the "message" box during the Etsy checkout process so that your recipient will know it's from you!

DIGITAL PROOFS:
Any custom silhouette orders will receive one digital proof. Additional proofs are available at an extra fee of $8 per proof. Items that request custom monograms or personalization (such as stationery, prints, trays or jewelry that do not require custom silhouettes) will NOT receive a proof unless you request one before placing an order. These proofs are available upon request at $8 per item.

*CREATING A SILHOUETTE FROM A PICTURE:
Here are some tips for taking pictures of your loved one that will set the stage for creating the most elegant keepsake silhouettes. Place the subject in front of a well lit background, facing either left or right.

1. A relaxed face helps to show the features (eyelashes, nose, lips) correctly.

2. If photographing more than one person, please take individual pictures.

3. Take the picture straight on at eye level. For best results, stand six feet away from the subject.

4. If your subject has long hair (past their neckline) put it up. Ponytails, braids, messy buns, make sure silhouettes.

5. If you are interested in full body silhouettes, take a picture of the subject standing up, walking towards or away from the camera (these make great silhouettes for out forest theme illustration prints)
Refunds and Exchanges
Le Papier Studio team works hard to make customer service our top priority. This means we do whatever it takes to guarantee your experience with us is one to remember.
At this time we do not accept returns or exchanges due to the custom and labor intensive nature of our work - most items are made to order.

Sometimes, despite our best intentions, things may not work out. If for some reason you are not satisfied with your purchase, please email us at info [!at] lepapierstudio.com within 3 business days of receiving the package, and we will try to accommodate you.
Additional policies and FAQs
All designs, photographs and shop contents are copyrighted by Le Papier Studio LTD and protected by copyright law. Copyrights DO NOT transfer with purchase of a piece. Please do not copy, print or reproduce any of our products without our permission to do so. We reserve the right to reuse all custom silhouettes we create either for resale or advertising. Under no circumstance will we sell any personal information to a third party.

REVIEWS:
We will be delighted if you could take a moment to leave us a feedback regarding your experience. We value your honest advice and any constructed criticism as we strive to offer the best of services with Le Papier Studio. If there is an issue, please contact us before you proceed to leaving a negative review. Most of the time, issues are resolved by a simple email.

REFUSAL OF SERVICES
We reserve the right to refuse offering our services, selling our goods and/or canceling a sale to anyone proved to harm our business in any way.