lesliehowells

TIN GOAT STUDIO

Bellevue, Washington

lesliehowells is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

lesliehowells is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 6, 2015
It's never occurred to me that toys are exclusive to children. They are my artistic idiom, and I collect toys myself.
Some of my creations may not be suitable for rough play (see "repairs" below), and items on this site are not intended for children under 3 (unless, of course, as the first piece of art in their own collection....)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
My goal is to have 100% customer satisfaction. If you are not pleased with your order for any reason, contact me through Etsy within 2 business days after receiving the item so we can discuss a solution. Returns are accepted if items are in original and unused condition. Sorry, no refunds are made for shipping costs and/or customs fees.
Payment
Direct Checkout or PayPal accepted.
WA state tax will be applied where applicable.
Shipping
Shipping costs are for 1 or 2 puppets. Additional charges listed are for 3.

I will refund a refund any overages over $1.

Payment must clear prior to your order being shipped.

Items will be shipped via the United States Postal Service (USPS), unless otherwise noted. Items under 13oz will be shipped via USPS First Class Mail to customers in the U.S. and First Class International for customers outside the U.S. In the event that the total cost of shipping your purchase at the First Class rate is more than the Priority Flat Rate, your order will be upgraded to Priority Mail automatically. 


Included in my shipping price is the cost of shipping materials to assure that your items arrive undamaged. 



International Orders: 

All international orders will include a customs form with full value declared. Please note that the USPS recommends allowing 30 days for international orders to arrive. 

While rare, packages are occasionally delayed by customs. In some cases, customs can delay or prevent an item from shipping to you. Please note that buyers are responsible for any and all duties and customs charges that may be incurred. 


Holiday Ordering:
Every effort will be made to assure that your purchase will arrive in a timely manner. During the holidays, please allow for an additional 3-5 business days for your package to arrive. 

Please order early to assure that all your gifts arrive on time!
Additional policies and FAQs
Repairs
While the puppet heads are quite durable, accidents can happen. I offer free repairs or replacement, minus shipping both ways, for all my creations.
Gift Wrapping:
If you wish to have your item gift wrapped, please note that during placement of your order. Most orders can be gift wrapped at no additional charge.