Lexiphilia

I take great pride in my products, and try to insure that each item leaves my hands in excellent condition. If your item arrives damaged, please contact me right away. Damaged items will be refunded or replaced right away. As I am human, personalized items sometimes ship with mistakes in spelling or color. Please just let me know, I will put a replacement in the mail for you RIGHT AWAY. Otherwise, personalized items cannot be returned. Please be aware that different monitors show colors differently. I will accept returns on prints if they are not the color that you hoped for, but will ask that you return the purchased print. I want you to be thrilled with your item, so if you're not, let me know. We'll work something out ;)

Paypal, credit cards, or Etsy Gift Cards are accepted. Payment must be received in order for your order to be processed and shipped. If you are having difficultly placing an order or paying for your order, please don't hesitate to contact me.

All prints are shipped wrapped in cellophane and packed with stiff cardboard in order to ensure your print arrives crease and wrinkle free! Canvases are wrapped in plastic, and shipped in a heavy cardboard box, and notepads, cards and other items are placed in a cellophane bag and shipped inside of a padded envelope. I ship all prints and notepads via USPS First Class mail or Priority mail, and include Delivery Confirmation and tracking on all orders. I ship all print and notepad orders within 2-4 business days of payment receipt. All canvas orders are shipped within 15 business days of payment receipt. EXPEDITED SHIPPING AVAILABLE, as well as tracking and insurance. Just contact me and let me know what you need. I will do my absolute best to make it happen!

FAQ

P R I N T S:

Most listings are for 5x7 paper prints, with the option to upgrade to larger sizes or to have the design printed on canvas.

All prints can be customized with your choice of colors, however if no color choice is listed at checkout, your order will be printed in the same color as the first listing photo.

Any changes to the actual design (i.e. wording, word or design placement) will incur an additional $20 charge. If you would like a proof of color changes, please state so at checkout.

E N L A R G E M E N T S:

Images printed larger than 11x14 will be printed on professional, luster photo paper. They are shipped rolled in a cardboard tube.


N O T E P A D S :

Notepads are printed and cut individually, and each notepad may vary VERY slightly in size, but are approximately 4.25 x 5.5 for smaller notepads, and 3.5 x 8.5 for larger notepads.

Each set of notepads can be customized with your choice of designs and colors, however if no design or color choice is listed at checkout, your notepads will be printed in the same colors and design as the first listing photo.

Each notepad in the set CAN be customized with a different name, design and color.

Please leave your name, color, and design choices in the "Notes to Seller" section at checkout.

C A N V A S:

Canvases are currently only offered in the sizes available in each listings pulldown menu. I do not offer any smaller sizes.

Canvases are printed on ready-to-hang stretched giclée canvas. Because they are gallery wrapped, they don't need a frame, and look beautiful hung as is. The quality really is amazing, and I promise you will not be disappointed!

S H I P P I N G:

I ship all items via the United States Postal Service. Tracking information is sent via Etsy as soon as items ship.

I am not able to find out any information about a package other than that provided by tracking once it leaves my hands. Sometimes packages can be delayed for unknown reasons, but will still be delivered a week later. I wish this wasn't an issue, but sometimes it is. If your order has still not arrived after 10 business days (for U.S. orders) please let me know and I will see if there is anything I can do.

Shipping time frames are estimates, but I do my best to ensure quick processing and delivery. Sometimes life intervenes, and as I am a one woman show, I am sometimes not able to stick to that time frame. Please know that I do try my very best!

M I S C E L L A N E O U S:

I do offer wholesale prices on my notepads for quantities over 50. Please contact me for details.