On Etsy since 2016


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    Emily Heisman

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    Emily Heisman

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    Accepts Etsy Gift Cards and Etsy Credits

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    Last updated on Aug 4, 2016
    Frequently asked questions

    Items in store are sold as stated on description. Delivery time for International orders is 4-5 weeks.Please check your order page for estimated shipping date.

    Please don't assume that your order will arrive by a certain date, make sure you let me know BEFORE ordering if you have a deadline. We will try to accommodate every request.

    We'll send tracking/delivery confirmation after we ship item via Conversations or at your email address. Items will be sent to shipping address that you provided in order, you are responsible to provide address that is safe for delivery. All US orders will be shipped with delivery confirmation. We are not responsible for any carrier errors or delays.


    Refunds and Exchanges

    ALL SALES FINAL. Due to the fact that all items are made to order we do not offer refunds or exchanges and all sales are final. Please contact us concerning sizing before purchase as sizing issues are not a factor for a refund.

    Damages & Losses
    In the unlikely chance that you should receive damaged, defective, or the wrong item(s), please message us within 3 BUSINESS DAYS of the confirmed order delivery date. Once we have confirmed your claim we will email you a USPS return label to ship the goods back to us. Upon receipt and inspection of goods, we will have another one reship to you.

    We are not liable for lost packages caused by USPS.

    Additional Policies and FAQs

    International orders can take up to 4-6 weeks (additional week in holiday time) to clear customs and be delivered. Customer is responsible for any additional fees/charges assessed by the local shipping carrier, customs etc. We are not liable for any international custom duty tax. Please check with your country concerning custom duty tax before purchase as they may impose a tax and we have no control over this.

    ALL DUTY (IMPORT TAX) ARE THE RESPONSIBILITY OF THE BUYER and may be required by your country before receipt of goods. The Tees Store does not collect this tax. The duties can sometimes range from €27 to €30 depending on the listing purchased. It is highly recommend for you to check your countries import tax rate before purchasing.