LifetimeCreations

Personalized gifts, happiness, and fast shipping.

Lansing, Illinois 59846 Sales On Etsy since 2011

5 out of 5 stars (9809)

LifetimeCreations

Personalized gifts, happiness, and fast shipping.

Lansing, Illinois | 59846 Sales

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Lifetime Creations

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Lifetime Creations

Announcement    Thank you for shopping with Lifetime Creations! Check our 9,000+ 5-star reviews to see what our customers say.

• SHIPPING - CONTINENTAL U.S. •
Fast Delivery
Individual gifts (includes production time):
- Standard shipping: Arrives within 3-5 business days*
- Express shipping: Arrives within 3 business days (Does not ship to PO Box, street address only)
*Applies to most orders shipping within the continental US. Subject to change. Some exclusions may apply.

Bar mirrors & custom artwork orders
- Ship 5-7 business days after proof approval

• SAVE 10% ON NEXT ORDER •
Join our email list for special savings and news, and save 10% on your next order. Sign up here: www.lifetimecreations.net/email
A coupon code will be emailed to you.

• PERSONALIZED GIFTS - FAQs •
All our gifts are personalized. See the product page "Description" for how to personalize.

• CUSTOMER SUPPORT •
Monday - Friday: 7:30am-4:00pm CST
- The fastest way to reach us is through Etsy conversations
- A customer service representative is available by phone at 708.895.2770
- Calls and messages received outside these hours will be returned as soon as possible, no later than the following business day.

Please contact us if you have any other questions! Thank you for visiting.

Lifetime Creations, Inc.
Office: 708.895.2770
Email: support [!at] lifetimecreations.net
www.lifetimecreations.net
Follow us: Facebook, Instagram, & Twitter

Announcement

Last updated on Oct 16, 2019

Thank you for shopping with Lifetime Creations! Check our 9,000+ 5-star reviews to see what our customers say.

• SHIPPING - CONTINENTAL U.S. •
Fast Delivery
Individual gifts (includes production time):
- Standard shipping: Arrives within 3-5 business days*
- Express shipping: Arrives within 3 business days (Does not ship to PO Box, street address only)
*Applies to most orders shipping within the continental US. Subject to change. Some exclusions may apply.

Bar mirrors & custom artwork orders
- Ship 5-7 business days after proof approval

• SAVE 10% ON NEXT ORDER •
Join our email list for special savings and news, and save 10% on your next order. Sign up here: www.lifetimecreations.net/email
A coupon code will be emailed to you.

• PERSONALIZED GIFTS - FAQs •
All our gifts are personalized. See the product page "Description" for how to personalize.

• CUSTOMER SUPPORT •
Monday - Friday: 7:30am-4:00pm CST
- The fastest way to reach us is through Etsy conversations
- A customer service representative is available by phone at 708.895.2770
- Calls and messages received outside these hours will be returned as soon as possible, no later than the following business day.

Please contact us if you have any other questions! Thank you for visiting.

Lifetime Creations, Inc.
Office: 708.895.2770
Email: support [!at] lifetimecreations.net
www.lifetimecreations.net
Follow us: Facebook, Instagram, & Twitter

Reviews

Average item review
5 out of 5 stars
(9809)
See reviews that mention:
quality 1294 shipping 1651 customer service 517

Updates

Order before midnight CST today (Thursday) with Next Day shipping for delivery by Dec. 24 on most gifts. See details & shop at lifetimecreations.etsy.com
And thanks to Kathryn for sharing this great photo with her recent review!
It's not too late to order your personalized gifts in time for Christmas! Order by 11:59pm CST Tuesday, Dec 18 with standard shipping for delivery by Dec. 24. Shop now.
Personalized Christmas stockings are now in stock! Shop and personalize yours. Get free shipping for a limited time only.
View all 51 updates

About LifetimeCreations

Sales 59,846
On Etsy since 2011

Personalized gifts, happiness, and fast shipping.

Lifetime Creations is a family owned & operated business in Lansing, IL with more than 12 years of experience providing personalized gifts. As a company, one of the things we value the most is quality. We strive to have the highest standards for our engraving and embroidery decoration - and so should you!

Every single gift we ship is inspected by two of our team members to ensure we meet the highest quality standards. Our general rule of thumb: If you wouldn't be proud to give the gift to an important person in your life, it doesn't pass our quality inspection.

We love being a part of your happy moments and special occasions. Thank you for shopping with us!

Shop members

  • Nick

    Owner

    Nick founded Lifetime Creations in 2007. He leads our production & fulfillment team, and wears a number of different hats. He's not ashamed that Toto's "Africa" is his pump-up song. When he's not working, you can find him playing basketball.

  • Stephanie

    Owner

    Stephanie leads our website management and marketing/sales efforts, in addition to working on growing the business with Nick. When she's not working, you can find her running or eating chips and salsa, in no particular order.

  • Elizabeth

    Graphic Design & Product Development

    Elizabeth creates customer files that the machines then engrave or embroider. She creates new product designs and design collateral. If stuck on a deserted island, she would bring a pen and paper for note taking and an endless supply of chocolate.

  • Sarah

    Production Manager

    Sarah keeps our production line running efficiently and oversees our production/fulfillment team. She also plays an integral role in quality control. She makes custom furniture in her free time along with adding to her fun patterned sock collection.

  • Nicole

    Customer Experience Representative

    Nicole is the smile on the other end of the phone or your email when you have questions. When she's not at work, you can find her chasing after her German Shorthair Pointer pups, Annie and Charlie, and dreaming of her next cruise.

  • Troy

    Ecommerce Specialist

    Troy manages our ecommerce platforms and website, making sure customers can find us and have a great shopping experience. His happy places are rock climbing and at the movies, and always enjoys an episode of The Office.

  • Ariel

    Embroidery Operator

    Ariel operates our embroidery machine and assists in packaging and shipping. In her free time, Ariel does fashion illustration, face painting, and is learning Portuguese.

  • Ernest

    Production & Fulfillment Associate

    Ernest helps prepare and package orders, making sure they look great and are safe for shipment. When he's not at Lifetime Creations, you can find him reading comic books, drawing caricatures, or spending time with his daughter and family.

  • Sarai

    Production & Fulfillment Associate

    Sarai helps prepare and package orders, making sure they look great and are safe for shipment. She would binge watch HGTV all day if she could.

Shop policies

Last updated on October 8, 2019
Lifetime Creations, Inc. is a family owned & operated business specializing in personalized gifts.

We're focused on creating an unbeatable, seamless shopping experience by delivering:
• Quality, custom gifts
• Excellent customer service
• Fast delivery

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
• OUR GUARANTEE •
We have the highest standards for our product quality and design, and guarantee our personalized items to be free of defects. Each item is carefully decorated and inspected by our team before shipment. However, if upon delivery you find a quality issue, please notify us at support [!at] lifetimecreations.net to arrange for an exchange for the same item or a full refund.

We take great care in packaging your order. However, damage may unfortunately happen during transit. Email us with a photo of the damage upon receipt of the item, and we will arrange for a prompt replacement.

All returns or exchanges on defective items must be made within 30 days of receipt, and the items must be in new condition and in original packaging.

• OTHER RETURNS & EXCHANGES •
Once we personalize an item for you, we cannot accept returns or exchanges. Please check the spelling, names and dates carefully on your order before submitting.

We cannot accept returns on items damaged through normal wear and tear.
Payment
Payment is accepted via Etsy direct checkout or Paypal.
Shipping
•WHEN WILL I RECEIVE MY ITEM? •
Individual gifts (includes production time):
- Standard shipping: Arrives within 3-5 business days*
- Express shipping: Delivery in within 3 business days (Does not ship to PO Box, street address only)
*Applies to most orders. Subject to change. Some exclusions may apply.

Bar mirrors & custom artwork orders:
- Ship 5-7 business days after proof approval.

Bulk orders of 12+:
- Typically ships within 5-7 business days. Contact us with your zip code and item needed for a quote and to determine turnaround time.

Lifetime Creations is not responsible for delays in transit time due to adverse weather conditions or unforeseen circumstances affecting us or any of our carriers, for any lost or stolen packages, nor for any other delays, non-deliveries or mis-deliveries caused by circumstances beyond our reasonable control.

• ALASKA & HAWAII SHIPMENTS •
Due to Etsy's set up, we're unable to adjust for higher shipping costs outside the continental U.S. If your item is being shipped here, we may contact you regarding additional payment for shipping, or you may cancel your order. We apologize for any inconvenience.

• HOW IS MY ORDER SHIPPED? •
Orders are shipped either via USPS First Class Mail, USPS Priority Mail, FedEx Home Delivery®, or FedEx 2Day® and will deliver within the stated time frames noted above.

• WHAT EXPEDITED SHIPPING DO YOU OFFER? •
Express shipping (FedEx 2Day®) is an upgrade available for most items at checkout. Note that Saturdays, Sundays, and government holidays are not counted as transit time. Example: An order placed Tuesday before midnight CST will deliver by Friday, assuming there are no federal holidays.

• CAN YOU SHIP INTERNATIONALLY? •
At this time, we ship within the United States and Canada only.

Orders shipping to Canada are shipped via USPS Priority or USPS First Class Mail and are expected to arrive within 6-14 business days. Lifetime Creations is not responsible for any additional taxes or duties charged upon delivery.

Orders for bar mirrors are prohibited from shipping outside the continental US.

• UNDELIVERABLE PACKAGES •
If a package is returned back to us as undeliverable, the customer will be responsible for all additional shipping costs to re-send the items. In some cases, this may be higher than the shipping amount originally paid.

• CHANGE OF ADDRESS •
If the address you provided at checkout is incorrect, please contact us before midnight CST the same day as your transaction in order to cancel your order. You will need to re-purchase the item and provide the correct shipping address at checkout.
Additional policies and FAQs
• HOW TO PERSONALIZE •
- Items are personalized based on the specifications listed under each product page's "Description". Any requests for additional customizations will be disregarded unless previously agreed upon.
- You can purchase the item to move forward. Include your personalization instructions in your cart where it reads "Add a note to Lifetime Creations".
- Your instructions are engraved exactly as you enter them
- Do not include quotation marks unless you want them engraved
- Confirm all spelling is accurate before submitting. Items will only be replaced if there is an error on our end.
- Custom bar mirrors and custom artwork orders will be sent a digital proofs
- Orders including any profanity or that are offensive or vulgar in nature will automatically be cancelled/refunded at the sole discretion of Lifetime Creations.

• ADD A GIFT NOTE •
You're welcome to include a note to the recipient - include this when ordering. Packing slips do not contain any pricing information.

• CUSTOMER SERVICE SUMMER HOURS •
Monday-Friday- 7:30am-4:00pm CST
- The fastest way to reach us is through Etsy conversations
- A representative is available by phone at 708.895.2770
- Calls and messages received outside these hours will be returned as soon as possible, no later than the following business day.

• USER AGREEMENT •
Purchases you make through Etsy are governed by the terms you see on this page as well as the User Agreement on our website at http://lifetimecreations.net/user-agreement. In the event of any inconsistency between the User Agreement and the terms on this page, the terms on this page will prevail. But as for issues addressed in the User Agreement and not covered on this page, the terms of the User Agreement will prevail.

More information

Last updated on Oct 8, 2019
Frequently asked questions
Custom and personalized orders

All our gifts at lifetimecreations.etsy.com are personalized. Please see the product page's description for how to personalize the item. If instructions are not provided in the format specified in the product page's description, Lifetime Creations reserves the right to determine the placement of your personalization.


Then, you can purchase the item to move forward. Include your personalization instructions in your cart where it reads "Add a note to Lifetime Creations".

Shipping

Individual gifts (includes production time):
- Standard shipping: Arrives within 3-5 business days*
- Express shipping: Delivery within 3 business days (Does not ship to PO Box, street address only)
*Applies to most orders shipping within the continental US. Subject to change. Some exclusions may apply.

Bar mirrors & custom artwork orders:
- Ship 5-7 business days after proof approval.

Bulk orders of 12+:
- Typically ship within 5-7 business days. Contact us with your zip code and item needed for a quote and turnaround time

• ALASKA & HAWAII SHIPMENTS •
Due to Etsy's set up, we're unable to adjust for higher shipping costs outside the continental U.S. If your item is being shipped here, we may contact you regarding additional payment f

Sending Gifts

Include a gift note with your personalization instructions under notes to seller at checkout. Your gift note will be included on the packing slip. Packing slips do not contain pricing.

Custom Artwork & Images

Excluding bar mirrors, most items have a minimum quantity of 12 and a $45 artwork set up fee to use your custom image or artwork file. At that quantity, bulk pricing applies. Please see item details or contact us.

Visit our Custom Artwork How-to & FAQ blog post here: https://goo.gl/APGtec