Lifey Crafts

Ketchikan, Alaska · 4 Sales


Lifey Crafts

Ketchikan, Alaska 4 Sales On Etsy since 2010

Jordan Morales

Contact shop owner

Jordan Morales

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Shop policies

Last updated on September 17, 2011
I'm a fairly friendly guy, but I do have some standards I would like to stick by. My shop policies are fairly "set in stone," but if there is a specific situation and you were wondering... (whatever it may be,) please feel free to contact me. I'm always open to questions. I'm not constantly online so I will get back to you as soon as I can. You can generally expect a respond within 1-2 days at the most.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Type: The only payment that I'm currently accepting is Paypal, if you are unable to use paypal feel free to message me and maybe we will be able to work something out.

Time Frame: Until I receive payment for item(s) I will not ship them. (I'm not to keen on taking the chance I will never get payment.. It's a crazy world out there. I am however open to special arrangement, and it never hurts to ask.)
Handling: I will generally take 1-2 day to package the item, after receiving payment. (It's possible it could be less.)

Type: I will generally ship via USPS. "Priority Mail" seems to be the fastest, reasonably priced.

Upgrades -or- Downgrades: If you would like to receive your item faster or slower than the standard 5-9 days that is offered thru "Priority Mail" please let me know when you purchase the item. (Shipping from Alaska seems to be more difficult.)

Insurance: If the buyer would like to add insurance to their item, that option will be available.
Refunds and Exchanges
Refunds are available under certain conditions.

Damages: In the event that the item is damaged during transit, the buyer (that's you) can send the item back (at their cost sadly) and I will replace the item. The condition, I must be notified within 5 days of delivery confirmation.

Losses: In the event that the item is lost during shipping, well me and USPS will have a little talk about that. I will replace the item.

Custom Order Returns: In the event that something goes wrong with a custom order, during shipping or upon delivery. (Ex. f it wasn't what you ordered and/or I made a mistake.) Please message me within 5 days.
Additional policies and FAQs
Contact: You can contact me by sending a message thru Etsy's conversation system.

Custom Orders: I do accept custom orders, feel free to contact me. I will let you know if it is something I can or can't do. Once again, it never hurts to ask.