Original, hand made, stained glass treasures.
lightbirdstudios' Shop Policies
Refunds and Exchanges
I am a very reasonable woman, so you can rest assured that I will do my very best to resolve any problems arising from a sale! Each piece I send is carefully packaged in bubble wrap and, where required, cardboard. In the unlikely event that your glass is broken in transit, please return it to me so that I can refund the price of the piece, and offer you a 10% discount off your next purchase.
Should your glass arrive, and you are disappointed in any way, again, please return it to me and I will happily refund the value of the piece. I hope you will agree that I cannot be expected to cover the cost of p & p in either instance. Refunds will be made via paypal, upon receipt of the piece.
Please feel free to contact me with any questions or comments, as your satisfaction is hugely important to me!
Last Updated October 5, 2012