Lightinpearls
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Shop policies
Last updated on
November 13, 2014
Hi!
Thank you for visiting my shop!
I love all that is handmade! Here you will find beaded necklaces, earrings, bracelets, rings and other jewels that I make with care and dedication...
I do my very best to represent my pieces accurately but please keep in mind that color may vary from monitor to monitor.
If you have any questions on how your exact piece will look, or if you have any additional questions, send me an e-mail or a convo!
CUSTOM ORDERS
If you're looking for something special please feel free to contact me with your ideas, I do love custom orders. I would love working with you on a custom piece. Weddings, Holidays, Birthdays or something special just for you!
Convo: go in "Conversations" and click on "Compose" to the left on the monitor.
Thank you for visiting my shop!
I love all that is handmade! Here you will find beaded necklaces, earrings, bracelets, rings and other jewels that I make with care and dedication...
I do my very best to represent my pieces accurately but please keep in mind that color may vary from monitor to monitor.
If you have any questions on how your exact piece will look, or if you have any additional questions, send me an e-mail or a convo!
CUSTOM ORDERS
If you're looking for something special please feel free to contact me with your ideas, I do love custom orders. I would love working with you on a custom piece. Weddings, Holidays, Birthdays or something special just for you!
Convo: go in "Conversations" and click on "Compose" to the left on the monitor.
Accepted payment methods
Returns and exchanges
Refunds and Exchanges Under the EU’s distance-selling laws, buyers had the right to return a product within 14 days after receipt of the goods.
This rule does not apply to custom-made products, in that case we will try to find together a solution on a case-by-case basis.
If you want to return an item, you can use this form http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
You can find more information about returning an item and using the form here: https://www.etsy.com/help/article/5452
If you exercise your right of return, I will issue a refund within 14 days of receiving the returned item or evidence that the item has been shipped back.
All returns are shipped at the expense of the buyer.
Resending/refunding for a missed delivery is available only for trackable shipping.
If you choose non-trackable shipping I can't resend your item for free or refund.
This rule does not apply to custom-made products, in that case we will try to find together a solution on a case-by-case basis.
If you want to return an item, you can use this form http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
You can find more information about returning an item and using the form here: https://www.etsy.com/help/article/5452
If you exercise your right of return, I will issue a refund within 14 days of receiving the returned item or evidence that the item has been shipped back.
All returns are shipped at the expense of the buyer.
Resending/refunding for a missed delivery is available only for trackable shipping.
If you choose non-trackable shipping I can't resend your item for free or refund.
Payment
I accept payment with PayPal.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact me and I will attempt to assist you in anyway that I can.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact me and I will attempt to assist you in anyway that I can.
Shipping
I usually send the items with trackable shipping.
All items are shipped from 1 to 5 days of payment clearing (excluding weekends and holidays) unless otherwise notified in order to deal with every possibile scenario.
In any case the item will be delivered no later than 30 days from the day the product was purchased, under the EU legislation.
The shop is located in Italy.
All items are shipped via Italian Postal Service.
Shipping within Europe normally takes 5-8 working days. Shipping to the USA and other countries outside Europe takes approximately 2 to 3 weeks.
We do not consider a parcel to be lost before 30 days for Italy, 60 days for Europe, US and Canada and 90 days for the rest of the world.
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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees.
If you want to check if there's any fee on the item you are going to purchase you can find more information here: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
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All items are shipped from 1 to 5 days of payment clearing (excluding weekends and holidays) unless otherwise notified in order to deal with every possibile scenario.
In any case the item will be delivered no later than 30 days from the day the product was purchased, under the EU legislation.
The shop is located in Italy.
All items are shipped via Italian Postal Service.
Shipping within Europe normally takes 5-8 working days. Shipping to the USA and other countries outside Europe takes approximately 2 to 3 weeks.
We do not consider a parcel to be lost before 30 days for Italy, 60 days for Europe, US and Canada and 90 days for the rest of the world.
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees.
If you want to check if there's any fee on the item you are going to purchase you can find more information here: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
Additional policies and FAQs
If you have any questions about any of my items or policies please do not hesitate to contact me.