Lilac Lime Studios

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Kim Ans

Contact shop owner

Kim Ans

Shop policies

Last updated on May 10, 2022

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Lilac Lime studios is about injecting your daily life with some creativity and fun. I am an Art Teacher by day and use that to fuel my creativity. I enjoy the spontaneity of the creative process and have had fun making each and every one of the creations you see listed here.

Accepted payment methods

Returns and exchanges
If you are not satisfied with your purchase, I will do what I can to fix that. If it is an error on my part I will fix it as promptly as possible. Buyers remorse in not a refundable option. Be sure before you buy!

Please feel free to contact me regarding any questions that you may have. Addition photos can be provided to ensure that you will be fully satisfied with your purchase.

Please notify me within three days of any problems with your purchase. Unfortunately I will not be responsible for return shipping cost and I will not consider refunding or replacing an item 'lost in the mail' until 30 days after having sent it to a Canadian or US address. International shipping may take longer.
I accept Paypal as payment. Payments must be made within 48 hours of purchase. If no payment is received within that time frame then the item will be relisted.

Insurance, Tracking and Customs:
Orders do not include insurance or tracking. All taxes and duties are the sole responsibility of the buyer.

I will mail your purchase within 2 business days after payment clears. With the exception of custom orders which will take a minimum of 2 days to complete so expect that your order will be mailed out within 4 days of ordering a custom item.

I will contact you when your order is shipped and let you know when to expect it.
I ship using Canada Post.

Smaller items will be packaged in a ziplock bag and sent in a padded envelope. Larger and fragile items will be packed with bubble wrap and sent in a box. All care will be taken to ensure that your item arrived in perfect condition.