lilcreekmercantile's Shop Policies
Hi! Welcome to Little Creek Mercantile. Everything in the store is hand selected or made by me . Every customer is important just as if they were the only customer.
At this time I accept paypal and direct pay through Etsy. Items must be paid for at the time of sale. I check on my store frequently so your order will go into my production schedule imediately. From the time you order until the time you receive your order will vary according to what the item is and the production and/or shipping time for it. Many of the things in my store are custom made I only keep samples in stock, it can take as long as two (2) weeks plus shipping time for custom made items. I usually don't do rush orders because it I would have to shift the production schedule and cause delays for other customers or a product delivered to you that isn't of the highest quality possible. Vintage items will be shipped as carefully and quickly as possible. I will accept cancelations of orders within three (3) days of ordering.
.My Preferred shipper is USPS and flat rate boxes whenever possible.
For international orders please message me before you order so that I can give you an accurate shipping cost and I will give you a custom listing with the correct shipping.International orders are subject to all customs regulations and customs charges are the responsibility of the buyer.
Refunds and Exchanges
Items are eligible for refund within seven (7) days after they are received plus shipping time, if they are unworn , unlaundered , and in original condition. Purchase price will be refunded to buyer , buyer is responsible for return shipping. In the event of damage or breakage in shipping, message me and allow me the chance to correct the situation, most times a replacement will be sent except in vintage items and a refund will be issued. I may ask for a photo of the damage for insurance purposes.
Additional Policies and FAQs
I dont accept wholesale or consignment orders at this time. Custom orders are accepted.
308 Sara Page Lane
Dover, Arkansas U.S.A 72837
candycouture.candycouture [!at] gmail.com
Last Updated August 10, 2014