lilithist

Istanbul, Turkey

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Buyers bought gifts from this shop and gave them 5-star reviews!

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lilithist

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lilithist

Reviews

Average item review
5 out of 5 stars
(286)
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Quality 46 Shipping 54 Customer service 57

About lilithist

Sales 613
On Etsy since 2010

All items are designed and handmaded by myself with passion.

My story is a simple one. I’ve worked as a designer and sales coordinator at textile chains and international boutiques in Istanbul, Turkey. After I retired, I couldn’t contain my passion for creation and design. I began to outpour original knit and crochet designs, so my husband prepared a small photography studio in our apartment. We discovered the Etsy community in 2010 and listed my designs with his marketing photographs.

I am Lilithist; I design, knit, crochet, and model. My husband is my photographer. This is our story.

You can also visit my other shop at etsy.com/shop/lightist

Shop members

  • Lilithist

    Owner, Maker, Designer, Curator, Designing, Knitting, Crocheting, Etc...

  • Haluk

    Photographer, Shipper, Administration, Finance

Shop policies

Last updated on July 2, 2020

Accepted payment methods

Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Refund will be issued only when items are received. Shipping costs and custom duties and taxes if any will NOT be refunded and buyer is responsible for the shipping cost of sending back the unwanted items.

If an item is returned and determined to not be in resalable (used, soiled, washed, ripped or torn) condition a refund will NOT be issued and the item will be returned at the customers expense.

Returns and refund are not accepted for custom order.
Shipping
I ship within 1 - 3 business days after I receive the payment.

STANDARD SHIPPING
The orders will be sent by First Class Registered Air Mail. Turkish Postal Service (PTT) delivers items usually within 3 working days to foreign international dispatch (traceable). In following couple of days, the orders arrive to inbound international arrival, New York (USPS) or to your local postal service's inbound international arrival point. The rest of the traceable delivery length is up to speed of United States Postal Service or your local postal service.


EXPEDITED SHIPPING
In case, expediting shipping is also available. In this case delivery length takes maxiumum 5 business days. Do not hesitate to contact me.


Even if it does not happen often, orders are occasionally delayed by customs. This is out of my control and just take this eventuality into consideration please. Buyer is responsible for all the custom duties and taxes if any. I cannot be responsible once your purchase leaves the Turkish territory.
Additional policies and FAQs
ABOUT COLOR
I do not edit the colors of my pictures and strive to show my items as they appear in natural light. Colors may vary slightly depending on your computer's monitor settings.

FEEDBACK
When you receive your order, kindly do not forget to leave feedback on your experience please. You can leave your reviews right from your "Your Account > Purchases & Reviews" section of your page.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

- Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

- Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
· when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
· as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

- Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

· Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
· Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
· Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
· Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

- Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 4 years.

- Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

- Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

· Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
· Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
· Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
· Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

- How to Contact Me
If you have any questions or concerns, you may contact me via Etsy message system (convos), this is best as the records are kept by Etsy if needed for proof of any complaint or communication for any dispute.

More information

Last updated on Jun 3, 2020
Frequently asked questions
Custom and personalized orders

Return and refund are not available for custom orders.

Care instructions

Wash the knitting products at 30 degrees in luke warm water and dry horizontally.