Darxyanne on Mar 1, 2016
I absolutely love this face cream. The smell, the texture, how it feels on my skin, everything. Best face cream around! Thank you so much for making it! :)
Yvonne Munson on Feb 25, 2016
Slow shipping took a month
Djc1249 on Dec 13, 2015
Repeat buyer here. Wonderful face cream, as usual! Thanks, Sarah!
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
- Other Method
►SHIPPING / Lost & Stolen items:
**At the moment (SUMMER 2012) I am shipping ONCE a week. I will do my best to get orders out in a timely way, but with a full time job, constraints of family, etc, this is currently the best I can do. Expect your order to ship within 3-4 weeks of placing the order, and this will be noted on your invoice as "shipped". If you need to convo me to ask for further details or request a rush, please do.*************
General policy: Orders will be shipped out within 2- 4 weeks, sometimes sooner, depending on the size of the order and whether i need to make a totally fresh batch. All my batches are small, high quality, hand-made batches and therefore, this is a relevant issue! I work full time on top of my apothecary business, and have a pre-schooler, so it can be a lot sometimes ;-) I am sincerely sorry that I had to extend my shipping window to decrease some of the stress mounting in my life! Having said this, I will get orders out absolutely as fast as I can, and oftentimes, this is a day or two after the order is placed. *Just please CONVO me if you need a rush*
I include confirmation with every order, so if needed, please contact me right away so I can track your order. That said, there is little i can do if your order doesn't arrive unless you paid for insurance. I keep confirmation numbers for 45 days only, so please do not delay in contacting me.
If you would like to purchase insurance for added peace of mind, it costs $2.00 for the first $50. I can revise an invoice for you for the added cost. I am sorry that I cannot be responsible for lost or stolen items..
CUSTOM ORDERS - if you have any custom requests for blends or formulations unique to your needs, please expect a 7-30 day shipping window. This may seem very long, and indeed, I will try to ship it as soon as possible, but some custom herb blends may take additional time if I have to order special herbs to fit your needs.
ADDRESS: If the address in your paypal account does not match your etsy account and the package is shipped to the wrong address, you will need to pay shipping costs again before i send out another package.
Please convo me with additional questions!