LilliaMeadow

All items are sold as is. The items you see in the photos are the items you will receive, so be sure to look carefully at the photos with each listing.

If there is a problem with your order or you are just plain unhappy, let us know right away. We may choose to allow some returns and are more likely to accept your return if you are nice. All refunds will be made through store credit. However, we will not pay return shipping.

A restocking fee of up to 30% may apply in addition to all Etsy and PayPal fees, or we may issue a store credit in lieu of a cash refund. No refund on items returned by the post office due to non-payment of customs fees, taxes or other charges.

We go to great lengths to securely pack all items. If items are damaged in shipping (very rare) you must notify us within 24 hours of delivery and provide photos of the damage. We cannot process any refunds without seeing clear, readable photos of the damage. Alternately, you can ship the item back at your own expense.

Please note there is no insurance coverage on USPS shipments and no refunds for lost packages (except if the item is shipped Priority Mail, then insurance is covered by USPS up to $100). If items are damaged in shipping and it was sent Priority, we will assist you in making a claim through the USPS. If you would like additional insurance, contact me prior to purchase.

Lillia Meadow is not responsible for lost packages. Once they leave my hands, I have no control over their whereabouts. If you would like to insure your package, please let me know in the "note to seller" section of the order form. Additional cost may apply.

If you did not receive your shipment, contact the local office of the carrier right away. Contacting the local carrier is the best way to find packages that were delivered to the wrong address or accidentally left on the vehicle. All of our US carriers use GPS tracking to show where the item was delivered and this information is available by calling the carrier or going to your nearest post office.

Absolutely no reserves. Lillia Meadow cannot reserve items for buyers. All items are sold first come, first serve.

PayPal, credit cards, Etsy gift cards.

We no longer accept checks or money orders.

Most items are shipped the same day you buy them. Occasionally, we need 2 days if we don't have the right packaging on hand. Weekends and holidays may affect shipping dates. Etsy offers estimated dates of arrival and your package will very likely arrive in that time span.

If you need shipping to any country other than the USA, convo me for the final shipping cost. I am happy to ship to many other countries, but there may be additional costs for added protective packaging.

All fragile or breakable items are shipped using small polystyrene beads as cushioning material. This is superior packing material that allows us to use 30% less volume and 50% less weight than styrofoam packing peanuts, saving you money and leaving a smaller carbon footprint. These beads can build up static in shipping and be a little annoying because they tend to scatter. The easiest way to clean them up is with a vacuum cleaner.

Always free delivery to any address near Tipp City, Ohio! Use coupon code TIPPCITY to get free delivery ONLY to the MIAMI COUNTY AREA. Coupon not valid for free shipping or delivery anywhere farther than 20 miles outside TIPP CITY. Do NOT use this code if you live more than 20 miles from downtown Tipp City, Ohio or your order will be cancelled.

For international orders, all taxes, duties, customs fees, clearance fees and any other import fees are the exclusive responsibility of the BUYER. Lillia Meadow will NOT pay these fees or reimburse the buyer for such fees. Consider the cost of the fees before purchasing an item from Lillia Meadow.

Due to the complexity of EU laws governing online sales, the propensity of packages to be rerouted to unknown destinations, and confusion about what constitutes recyclable packaging, we no longer ship to EU addresses.

FAQ

The Vatican's official position on the sale of blessed legacy items is that the blessed object may be sold at market value, but blessings are not for sale. Blessings on religious objects cannot transferred to the new owner. If you desire a blessing on your rosary, holy medal or other legacy object of faith, you may ask a priest or any other member of the Catholic clergy to bless it for you after you receive it.

All photos are part of the description. Vintage items sometimes have bumps or dings that aren't specifically mentioned in the description. It's part of their charm. View the photos carefully to see if the item will suit you. No refunds for flaws that appear in the photos.

Shipping costs also include the cost of packaging and protective wrapping, as well as postage itself. We want your purchase to arrive in perfect condition, which sometimes means more protective packaging, so if our shipping costs more, it's because it will be shipped better.

If you have questions about shipping, message me.

Your privacy is important! All shipping labels and receipts are printed directly from Etsy without being saved to my devices. You never have to worry that any information can be compromised from Lillia Meadow. We never save your information, share it with any third party, or contact you unless we have a question about your order.

We do not allow reserves.

We do not accept layaway.

We go to great lengths to securely pack all items. This is the procedure to make a damage claim: 1. You must make contact with me within 24 hours of receipt of the shipment. 2. Attach photos clearly showing the damage and the packaging. 3. I will respond within 24 hours. 4. If the item is insured, I will help you make a claim through USPS. 5. I close all damage claims within 5 days of your first contact. If I have proof that the item was damaged, I will offer a refund or request return of the item prior to refund. If you have not provided photo proof of the damage by the 5th day, I will assume that you do not want to pursue the claim any further. I may choose to repair the item in lieu of replacement or refund, at my discretion.

We insure shipping on most items over $100.00. Most things shipped by Priority Mail are automatically insured up to $100. If you want postal insurance on any other item please convo me for a price.

Lillia Meadow reserves the right to cancel any purchase for any reason or no reason at all. If this happens, the seller will be notified and all money will be refunded.

All photos in my listings are copyrighted and cannot be used for any purpose other than to communicate the details and condition of items for sale in my store. You may not use them to illustrate blogs, books, publications, whether in print, electronic or any other format without express written permission or to sell the same or similar items on any venue. Convo me through this Etsy account with any questions on this or any other policy.

Lillia Meadow collects no personal information about buyers. I never share information about you or your purchases with anyone. I do not store your personal information on my computer. I buy all shipping labels through Etsy so your information is protected by Etsy's security. Lillia Meadow will never contact you unless I need to discuss your purchase with you. 10 seconds after I process your order, I can't even remember your name. Once a year I have a sale exclusively for 5 star buyers. I send an email with exclusive coupon codes for that sale. If you prefer not to be included in the private sale after giving me a 5 star rating, let me know. I'll remove you from the list.