Anonymous on Jun 19, 2013
What an amazing piece of art! Dress fit perfectly and details were amazing. Thank you for working so hard to meet my deadline!
Anonymous on Mar 21, 2013
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
I ship items via Priority with delivery confirmation..except croquet sets which are all sent express mail. I am not responsible for lost or damaged packages once they are in the hands of the US Postal Service. I will ship via air on rush orders or upon requested. If you need an item by a certain date, I will ship Express and extra shipping charges will apply. Unfortunately, priority mail is not guaranteed and I have had a few mishaps with the post office and customers getting things within the 2-3 time frame they claim it will take.
ALLOW 6-8 WEEKS FOR COMPLETION from time of purchase, OTHERWISE SPECIFIED IN THE LISTING. On average, I hope to get things out in two weeks, but please allow for more time depending on volume (ie how many orders I have to fill). I am a busy mom and have a special needs child, so please be understanding if there is a delay. I am convo friendly and will let you know the time line as I am making the item. Most of my items are custom made upon purchase. If they are ready to ship...it will say that in the listing.
I create my items in the order the invoices are received. However, if you want a rushed item or your item to be first on my list, there is a rush fee of $10.00 per item.
Free shipping will be done via first class mail.
Refunds and Exchanges
Dresses and other clothes: They may be exchanged if they do not fit for another size, ONLY IF I HAVE ANOTHER SIZE IN STOCK. If I do not, I will be willing to alter it for you. I usually make a dress in a specific print once in every size. When that size is sold, that is it. This way the items remain one of a kind. The item must be returned back to me and be in the same shape it was when I sent it out. It can not be worn or have any defects. The postage cost for returning must be payed by the buyer.
****If you need a refund, the item must be returned to me in the same condition it was upon my sending it to you. I will not refund items that are not returned back in their original, unused condition. In order to get a refund, I must have received the item back before I can issue a refund*******.