lillybonbon

sweet cake toppers, pretty votives, & papercut paperie

Duluth, Minnesota 107 Sales On Etsy since 2008

0 out of 5 stars (63)

lillybonbon

sweet cake toppers, pretty votives, & papercut paperie

Duluth, Minnesota | 107 Sales

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lillybonbon

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shipping 9 customer service 14

Shop policies

Last updated on December 13, 2011
Hello! Thank you for visiting my shop.
For information regarding LillyBonBon artwork (materials used, process, and other such details) please take a look at my "Profile" page.
For information regarding payment & shipping policies, please continue reading below...

If you have any questions at any time, please feel free to send me a note (aka: "convo"), by clicking on the blue "Contact" link (found under "Feedback" over on the left hand side.)
Returns and exchanges
I hope you'll be 100% satisfied and happy with your new purchase! However, if you would like to return an item, I will provide a refund once the item has been returned and is in the same condition in which it was sent. Initial shipping cost will NOT be refunded and return shipping is the buyer's responsibility.
Payment
If you are new to Etsy, here is a helpful link with basic instructions on how to make a purchase on Etsy: http://www.etsy.com/help/article/339

Payments are only accepted via PayPal. PayPal allows buyers to make safe, secure payments online. Please make your PayPal payment within 24 hours of purchase. In cases of non-payment, I will cancel the transaction and re-list the item(s).

If you have any questions regarding the Etsy checkout/payment process, please send me a convo for further help and information.
Shipping
Your order will be shipped via United States Postal Service (USPS) First Class mail* approximately 2-3 business days after your payment is received. Delivery typically takes 3 to 5 business days. If you prefer a quicker shipping method, please send me a convo and I'd be happy to accomodate your request and alter the shipping costs as necessary. Your package will be shipped to the address associated with your Etsy account.

For International Shipping (outside U.S.), please convo me and I will be happy to provide a quote for you! (Please note, however, that it is the responsibility of international customers to pay any fees, taxes, and/or duties associated with shipping to your respective countries.)

*Unless otherwise noted in the item's listing as some items may be shipped via USPS Priority Mail due to weight.
Additional policies and FAQs
Please Note: A 6.875% Sales Tax will be added to purchases made by Minnesota Residents.

CUSTOM ORDER Policies:
I love working with buyers to create a special item, customized just for your wedding, special event, etc. Please allow at least 2 to 3 weeks for a custom order. Payment is expected upon completion of your order and the custom item being listed in the LillyBonBon shop within 48 hours. If no payment is made within that timeframe, I reserve the right to re-list your item without the "custom order" title thereby no longer holding this item specifically for you. To submit a custom order request, please contact me via an Etsy convo with the following information:
1-custom item(s) you are requesting
2-colors/details
3-size restrictions or requests, if applicable
4-approximate date you will need the custom item by
***Also, it can be helpful to look through my previously sold items (right here: http://www.etsy.com/shop/lillybonbon/sold ) to see things I've done in the past and as a reference point to get ideas regarding colors and details.