KarissaChaseHandmade

Pottery by Karissa Chase

Townsville, Australia | 92 Sales

KarissaChaseHandmade

Pottery by Karissa Chase

Townsville, Australia 92 Sales On Etsy since 2007

0 out of 5 stars (36)

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Karissa Chase

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Karissa Chase

Reviews

No reviews in the last year
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quality 2 shipping 8 customer service 2
  • Cat on Dec 14, 2014

    1 out of 5 stars

    Very disappointed with this transaction. Communication was close to non existent. Processing time came and went without communication until I filed a case. Money was refunded per my request and seller said she would still send the bowls but still no sign of them weeks later, so I was let down again.

    Karissa

    Karissa responded on Dec 14, 2014

    Sometimes life unfortunately gets in the way. I did respond to all communication within 72 hours. Knowing that I was having difficulty finding studio time, I had a offered a full refund before I knew the buyer had requested one or filed a complaint. I only discovered the complaint when I was looking into the refund process. I believed I had adjusted all my custom listings to a 6 week turnaround so I thought I had more time. I refunded the money and as a courtesy offered to still send the order when I was able to complete it. I did not put a timeframe on this however. So very sorry to disappoint.

  • Molly on Mar 26, 2014

    5 out of 5 stars

    Karissa completely customized this dish according to a photo I sent her, and added the cat's name. It was such an amazing gift to give- thank you!!!

  • Sam on Mar 24, 2014

    5 out of 5 stars

    Gorgeous love it - Thank you so much!

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Last updated on February 18, 2011

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