Handmade vintage style Jewellery, Dolls & Art

Bosbury, United Kingdom
| 1,149 Sales | 5 out of 5 stars 5 out of 5 stars

LilygraceOriginals is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Next Malvern Arts Market, Malvern Priory
Saturday October 7th 10am - 4pm. Please come along and say Hi!
All orders are packed carefully and prettily, despatched rapidly and sent by Tracked Services
If you are ordering a gift, I am happy to accept exchanges if your loved one prefers another design. Any exchanges are thoroughly sanitised and ear fittings swapped.


Last updated on Aug 21, 2023

Next Malvern Arts Market, Malvern Priory
Saturday October 7th 10am - 4pm. Please come along and say Hi!
All orders are packed carefully and prettily, despatched rapidly and sent by Tracked Services
If you are ordering a gift, I am happy to accept exchanges if your loved one prefers another design. Any exchanges are thoroughly sanitised and ear fittings swapped.


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About LilygraceOriginals

Sales 1,149
On Etsy since 2008

Lilygrace Originals

Shop members

  • Hazel

    Owner, Maker, Designer

    My background is in Fine Art, specialising in painting. I have trained in Silversmithing and making Stained Glass. I am intensely creative, constantly making new Lilygrace pieces & also decorating my home. I'm always happy to chat about my work!

Shop policies

Last updated on May 9, 2022
Welcome to Lilygrace Originals. Please contact me if you have any queries I haven't covered below, I am very friendly. I pride myself on giving an excellent service and have ⭐⭐⭐⭐⭐ customer reviews.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.


Cancellations: not accepted

Please contact the seller if you have any problems with your order.


Payment methods include PayPal or Credit/Debit card through the secure Etsy Checkout.

• Please make your payment within 3 days of making your purchase.
• Please be aware that if you use an eCheque to make your PayPal payment, they take 7 - 9 working days to clear which will delay despatch of your order.
• Please check that your PayPal address and Etsy address match. Otherwise, I will need to check and determine your correct address.


Shipped using Royal Mail 1st Class Tracked & Signed. Usually delivered next day but please allow 1-2 working days.

Shipped using Royal Mail International Tracked & Signed. Royal Mail aims to deliver in 3-5 working days for Europe and 5-7 working days for ROW.

• Orders will be sent within 3 working days of cleared payment.
• In the very unlikely event there is any delay to shipment, I will keep you fully informed.
• All customers receive custom tracking information directly messaged after shipment.
• International customers - please be aware that any potential customs duties, taxes or fees charged in your country are the buyer's responsibility.

Additional policies and FAQs


This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the UK and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Hazel Mathiot, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lilygraceorignals [!at]

More information

Last updated on May 11, 2022

Frequently asked questions

Can I choose to customise the closure on a pair of earrings?

More often than not, yes! I can gladly customise the closure fitting. It just depends on the type of earring so please get in touch before ordering so we can discuss the best suited option for you.

Can I wear Lilygrace Originals jewellery in the shower?

No. Please do not wear Lilygrace Original jewellery in the shower/bath/to go swimming, they may not be the same again.

Do I receive a tracking number for my order?

Yes. All customers receive tracking numbers for their order. It will be messaged to you directly after shipment.