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lilyloveslola is taking a short break.

My Etsy shop is temporarily closed.

If you have a query about a recent order please contact me via Etsy or by email (lilyloveslola at yahoo.com) and I will respond asap.

Thanks for stopping by.

Victoria x


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lilyloveslola's Shop Announcement

Hi! Welcome to Lily loves Lola. I'm a UK blogger who makes friendship bracelets using pretty charms and cotton cord in a variety of colours.

I am open to wholesale offers - contact me to discuss!

Payment

My preferred payment method is PayPal. I also accept card payments.

Shipping

Your order will be securely packaged and I will notify you once your order is shipped. I post items 2 to 3 times a week.

UK Customers - Items will be posted second class and in most cases are dispatched within 48 - 72 hours of an order being placed. However please allow up to 7 working days for delivery and up to 9 working days during Bank Holiday periods.

If you would prefer Recorded or Signed For postage please contact me before placing an order.

International Customers - Items will be posted by Packet Air Mail and in most cases are dispatched within 48 - 72 hours of an order being placed. Most of my parcels reach my international customers within 10-14 working days of dispatch. However as items can be delayed in customs please do allow up to 21 working days for delivery.

Please double check I have the correct delivery address to save any delays.

I obtain a proof of postage certificate for all orders shipped.

Refunds and Exchanges

Please check all photos and dimensions carefully to make sure you are happy with the product prior to purchasing as refunds cannot be made.

Please note - customers outside of the UK: Unfortunately I do not take responsibility for items damaged in the post. However, all my orders are very securely packaged in padded Jiffy envelopes and sealed securely. With this in mind I am confident they will arrive safely!

I always obtain a proof of postage certificate.