Original Watercolor Painting, Printmaking, Canvas Print
lilypang's Shop Policies
Lily Pang Art and Design is a place for something beautiful. It provides art products uniquely designed by Lily Pang including laptop skins, art pendants, illustration prints, laminated large prints and original paintings.
I prefer using PayPal.
Shipping is via SingPost(http://www.singpost.com.sg).
All other items will be shipped within 2 - 3 days.
Please make sure your address given in Etsy is correct during checkout. We ship according to the address and not the address in PayPal.
The shipment will normally take about 6 to 12 working days (Monday to Friday except Public Holidays) to reach you.
We take great care to protect items from damage in shipping by placing items in protective hard-rolls, sleeves or envelop with supporting form or hardboard before shipping.
*** Regular Mail Services ***
Laptop skins and prints valued under $50 in one transaction are shipped with regular mail service. Regular mail service is cost effective. But it does not provide any means for tracking of the item.
If your transaction item value is under $50 and you need Register Mail Service, please contact me via convo before purchasing the items.
**** Register Mail Service ***
All original paintings are shipped with Register Mail Service.
Laptop Skins and Prints valued about $50 in one transaction will be shipped with Register Mail Service.
Refunds and Exchanges
Original paintings and prints can be returned. Just send me message and return them within 7 days of receipt.
Laptop skins are customized for each one. They are not returnable. But you can always convo to me if there is any problem. We can always work things out.
Additional Policies and FAQs
*******FAQ about laptop skins
1. Can you make the laptop skin of the size I like?
Yes, it is customizable. You tell me the size during check out. I'll ship the laptop skin according to your size.
2. Is my size 7.3 x 10.4 possible for you to make a laptop skin?
Yes, any size is fine with us. We actually make everyone after we got an order. We re-arrange the design to fit the size if the size is not the same as the original design. Thus everyone is customizable. It is not pre-made and cropped which sometime looses the spirit of the design.
One thing you need to make sure is that if there is opening hinge in the cover of your laptop. If you don't want to cover it, you need to measure less the skin. The problem to cover the hinge is that you need to cut a bit of skin in the hinge. If you are ok with it. That's fine.
3. Can you make a wrist area skin?
Yes, you just need to let me know the size of the wrist area and the size of the touch pad. You also give the four distances of the touch pad to top, right, bottom and left. I'll cut the touch pad accordingly.
4. How to choose a Design for my laptop skin?
You can either browse through the prints sections or laptop skin section to get a design. You just convo to me the design and I'll put it up as a customizable item.
5. What if my laptop cover has a logo?
You can let the laptop skin to cover it. If the logo is not protruded, it should be fine.
The other way is when you apply your laptop skin, before peeling off the paper. You use a pencil to draw the logo and cut it with a scissor. After that, you apply the laptop skin. Thus the logo is not covered.
5. I have a very small laptop, can you make one for me?
Yes, for very small one, the price is much less. It is $20. The shipping is $5.
Please convo to us of the size and we will put up a customize one for you.
Last Updated May 28, 2012