lindalayden's Shop Policies
Thank you for visiting my shop. Please feel free to contact me with any questions or comments. I am always happy to communicate with you and answer your questions.
I accept Etsy direct checkout, Etsy gift cards, Paypal, money orders and personal checks from US banks. Your item will be promptly shipped as soon as your check or money order clears. Paypal and Etsy direct checkout purchases on standard stock will be shipped within 24-48 hours.
I ship via US Postal Service, first class mail with delivery confirmation. If you would like insurance, please let me know and it will be added with the additional fee payable by the customer.
Priority Mail or Priority Express Mail can also be arranged in the same manner.
I ship items by USPS First Class International Mail upon receipt of full payment for the order. The customs form will contain a full description of the item, so be sure that your country will accept the merchandise.
Refunds and Exchanges
I want you to be completely satisfied with your purchase. Just contact me within 7 days and I will accept items for exchange or refund of the original cost of the item (shipping not included) as long as they are returned in their original, undamaged condition.
Please contact me first, then ship them with delivery confirmation. I cannot be responsible for items lost in transit back to me.
Pieces customized with names or personal designs are not refundable. I will send pictures of customized items to you before I ship, so that you can see them before you pay for your purchase.
Last Updated January 21, 2014