Announcement We're using eco-friendly natural materials to put soul back into kids' clothes and toys.
We're using eco-friendly natural materials to put soul back into kids' clothes and toys.
Accepted payment methods
Registered Mail Service for additional protection and security is available only if requested for extra charge. For each registered order a mailing receipt is issued by the office of mailing and a record of delivery is maintained at the office of destination. Please contact us if you wish to add this service to your order.
We are able to ship your order by UPS as well. Please contact us if you would like to get your order by UPS.
A confirmation of shipping will be forwarded to you by email to confirm the order’s shipping date.
Refunds and Exchanges
Refunds: In the unlikely event you wish to return merchandise purchased from LinenKids, we will refund item costs, but you will be responsible for packaging and shipping costs. You must return the goods in the same original packaging and condition as you received them for a full refund. NOTE: personalized items and christening outfits can not be exchanged or returned for refund, except defective products.
Returns: Purchases must be returned within 15 days of receipt of shipment. Please email us at info [!at] linenkids.com with your name, address, order number and reason for return. We will contact you with a return merchandise authorization (RMA) number, which we ask that you mark on the outside of the return package. To avoid being responsible for any loss or damage that occurs during transit, please return the items using an insured delivery service that covers the full cost of the items.
All returns have to be shipped to the following address:
Chemijos str. 5A, Kaunas,
LT-51327 LITHUANIA (European Union)
After LinenKids has received any returned products and checked the conformity of the products with requirements mentioned above, you will receive a notice of acceptance of the returned products by e-mail. Whatever the form of payment used by you (PayPal, credit/debit card), the refund procedure will start within 30 days from when LinenKids learned of your decision to exercise your right to return the purchased products and once LinenKids has checked that the return was carried out in compliance with the above conditions.