lipglosserie

Handmade lip balms & skin care by Lip Glosserie

Austin, Texas

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lipglosserie is taking a short break

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Note from shop owner Hello! I am temporarily putting Lip Glosserie on hold while I rearrange things. I absolutely love Lip Glosserie and the amazing customers I have, but life changes on the horizon mean that I will have to change the way I operate the business. At this time, I have no plans on shutting down the business but to ensure that my customers are happy and that I can keep up with demand, I will be altering the way my products are offered and pricing. So please stay tuned!

Note from shop owner

Last updated on Aug 4, 2022

Hello! I am temporarily putting Lip Glosserie on hold while I rearrange things. I absolutely love Lip Glosserie and the amazing customers I have, but life changes on the horizon mean that I will have to change the way I operate the business. At this time, I have no plans on shutting down the business but to ensure that my customers are happy and that I can keep up with demand, I will be altering the way my products are offered and pricing. So please stay tuned!

Jinny S

Contact shop owner

Jinny S

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About lipglosserie

Sales 1,159
On Etsy since 2009

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About Lip Glosserie

Lip Glosserie is a female-owned small business based out of Austin, Texas. There is no big factory, there are no employees - there is only me, the owner. These are all my own recipes. All the products are handmade by me. Everything you order is packaged and shipped by me.


The Story

Lip Glosserie originally started out as a business selling imported cosmetics. More recently, however, after realizing that I've always been obsessed with stuff that smells good, I decided to try my hand at making my own products. I have spent months perfecting my vegan-friendly recipes and want to sell only the best so that when you receive your order, you'll not only be happy with what you've received but will look forward to trying out other things I make.

Shop members

  • Jinny S

    Owner

    Proud resident of Austin, TX. Mother to two sweet boys. Maker of vegan-friendly products that smell good. My philosophy is to keep things simple, embrace the grassroots beginnings of my endeavor, and do things right.

Shop policies

Last updated on January 23, 2023
Hello! I'm so excited to be a part of Etsy and to offer my products to you. I strive to sell only the best and to provide excellent customer service. However, I am only one person, so please be patient!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

Privacy

PRIVACY STATEMENT

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, and the details of the product that you're ordering.

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We use this information to (1) provide services, such as fulfilling your order, settling disputes, or providing support; (2) comply with a legal obligation or court order or in connection with a legal claim if necessary; and/or (3) compliance with the Etsy Seller Policy and Terms of Use.

SECTION 3 - CONSENT

How do you get my consent?
When you provide Etsy with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to Etsy and us that we are allowed to collect it and use it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at lipglosserie [!at] gmail.com or mailing us at: Lip Glosserie, P.O. Box 91042, Austin, Texas, USA 78709.

SECTION 4 - THIRD-PARTY SERVICES

We may share your personal information for very limited reasons and in limited circumstances, such as: (1) We may share your information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use, (2) We will share your personal information with trusted third parties, such as delivery companies, but only to the extent necessary to perform these services, (2) We may collect, use, retain, and share your information to comply with local state and federal laws, and/or (3) We may share your personal information in connection with the settlement of a dispute between us. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We retain your personal information only for as long as necessary to provide you with our services and as described here in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. I generally keep your data for the following time period: 10 years.

SECTION 6 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 8 - YOUR RIGHTS

Access
(1) You may have the right to access and receive a copy of the personal information we hold about you by contacting us.
(2) You may change, restrict, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.
(3) You can object to our processing of some of your information based on our legitimate interests.
(4) If you reside in the EU, you may raise a concern about our use of your information with your local data protection authority.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at lipglosserie [!at] gmail.com or by mail at Lip Glosserie, P.O. Box 91042, Austin, Texas, USA 78709.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.