LisaBrownDesigns

♥ I pride myself on impeccable craftsmanship and using quality materials. My goal is to provide you with very clear photos and accurate descriptions, so you feel confident in your purchase decision. To further enhance your buying experience, PLEASE CONVO ME PRIOR to your purchase with any questions or concerns.


♥ DAMAGED PACKAGES: If your item arrives damaged, WITHIN 48 HOURS following confirmed delivery, PLEASE SEND ME CLEAR DETAILED PHOTOS of the item(s), the packaging and the box. YOU MUST RETAIN THE CONTENTS AND ALL THE ASSOCIATED PACKAGING MATERIALS UNTIL I PROVIDE NEXT STEPS VIA ETSY CONVO.

♥ I accept payment through Etsy's Direct Checkout, PayPal and "Bill Me Later" (financing for qualified customers on purchases over $99) available through PayPal.

♥ If you require any alterations, PLEASE CONVO ME BEFORE making a purchase, as additional charges generally apply.

♥ Residents of the District of Columbia will be automatically charged sales tax (5.75%) at checkout.

♥ If you have any questions or live outside of the United States, PLEASE CONVO ME BEFORE making a purchase.

♥ INTERNATIONAL CUSTOMS, DUTIES, VAT, & OTHER FEES: I am required by law to declare the contents and value of any package I mail abroad. Please note that the payment of any customs fees, duties, VAT, and other taxes levied by the destination country are the sole responsibility of the buyer.

♥ USPS delivery dates are guidelines and are not guaranteed!

♥ Expedited shipping is an additional charge...in addition to listed shipping and handling charges. PLEASE CONTACT ME PRIOR TO payment with your shipping address and I will send you a convo with a total that includes expedited shipping and if you are in agreement, I will adjust the listing accordingly.

♥ Standard shipping fees include packaging, mailing and handling costs. You will receive an email from Etsy with your tracking number once your shipping label has been generated. You can also view tracking information by visiting Etsy or the PayPal transaction page for your purchase.

♥ DOMESTIC: Your order will ship within 3 business days via USPS Priority or Priority International Mail. I am only authorized to ship to the address listed on the Etsy receipt.

♥ INTERNATIONAL: Based upon actual shipping charges, additional shipping fees may be required. Due to customs, items shipped out of the US could take several weeks for receipt, therefore delivery dates cannot be guaranteed. The buyer is also solely responsible for all customs and duties fees and must be aware of what can legally be imported into their country.

♥ To honor the environment, your purchase will be carefully packaged and safely shipped to you in recycled packaging whenever possible.

♥ If you have any questions, PLEASE CONVO ME BEFORE making a purchase.

All designs are original works of Lisa Brown Designs and protected under REGISTERED U.S. COPYRIGHT.

♥ Items sold as "Final Sale - As Is" will incur additional charges for any adjustments.

♥ Perfume, lotions, body butters and jellies, body and hair oils, soaps, hair preparations, rain, water, etc., may damage your necklace. Please protect your necklace from these elements.

♥ It is advised that all items purchased be insured as art under the terms of your personal insurance policy.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. Please reference Etsy’s Privacy Policy to learn more about their privacy practices or contact them directly.

1. Personal information I collect

When purchasing from Etsy.com, sellers cannot see credit card or account financial information. To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, shipping address, payment format (I never receive credit card information or account information), and details of your order. Please note: I only have access to your name, address information provided and phone number, if provided. I do not have access to credit card information or account information used to make your purchase.

2. The legal bases I rely upon to collect, use, and share your personal information

I rely on a number of legal bases to collect, use, and share your information, including:

♥ as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;

♥ when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

♥ if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchase if required by law;

♥ and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Third parties with whom I share your personal information

I share your personal information for very limited reasons and in limited circumstances, as follows:

♥ Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

♥ Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

♥ Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

♥ Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I retain your personal information

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally have access to your data (name, shipping address and contents of your order(s) for the period of time that Etsy stores the information in my sales history.

5. If transferring personal information outside of Europe, how the transfer will be handled

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your rights regarding my use of your personal information and contact details

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases, as described below:

♥ Access. I only have access to your name, shipping address, contents of your order(s) and phone number, if provided. You may have the right to access and receive a copy of the personal information I hold about you by contacting Etsy’s customer service.

♥ Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information, absent exceptional circumstances (where data is retained for legal reasons).

♥ Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

♥ Concerns. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


For purposes of EU data protection law, I, Lisa Brown, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Convo or send a request directly to Etsy.