lisabugdesigns

shiny objects, doodles, doodads and craftystuffs

Florida, United States · 19 Sales

lisabugdesigns

shiny objects, doodles, doodads and craftystuffs

Florida, United States 19 Sales On Etsy since 2009

0 out of 5 stars
(8)
Shop owner

Lisa

Contact

Announcement   It saddens me to announce that my cofounder and CEO, Diva, is no longer with us. She gave me 14 years of unconditional love while battling a BB pellet permanently lodged in her shoulder blade, a heart murmur, chronic rhinitis, and in the last three years, renal failure. We said our final goodbyes last Saturday. Give your furbabies some extra snuggles today and tell them it's for Diva. Her medical expenses were not cheep, so I am still going to use the money I earn from this page to pay them all off. Please keep this in mind when surfing through the bajillion other jewelry pages. Thank you. :o)

Announcement

It saddens me to announce that my cofounder and CEO, Diva, is no longer with us. She gave me 14 years of unconditional love while battling a BB pellet permanently lodged in her shoulder blade, a heart murmur, chronic rhinitis, and in the last three years, renal failure. We said our final goodbyes last Saturday. Give your furbabies some extra snuggles today and tell them it's for Diva. Her medical expenses were not cheep, so I am still going to use the money I earn from this page to pay them all off. Please keep this in mind when surfing through the bajillion other jewelry pages. Thank you. :o)

Lisa

Contact shop owner

Lisa

Items

No items listed at this time

Reviews

No reviews in the last year
edie401

edie401 on Oct 21, 2014

5 out of 5 stars

the necklace is so beautiful and beautifully made! quick shipping, wonderful seller

Anonymous on Jul 21, 2012

5 out of 5 stars

Thanks so much. This a unique and adorable dinosaur necklace. Love it & appreciate the care it was made with.

Anonymous on Jan 20, 2012

5 out of 5 stars
View all 8 reviews

Shop policies

Last updated on December 19, 2012
Hello and thank you for your interest. Sorry-that sounds way too much like a formal letter. I've had too many office jobs; it's nice to be here where I can let my creativity run free!

My bottom line is that communication is key. The customer may not always be right (anyone who's ever worked in retail is nodding his or her head)-BUT you do always know what you want. Please ask me even the most basic questions....Need a better photo? I'll send it! Need it to be an inch shorter? I'll shorten it! I want you to be 100% happy with your purchase.

I love to do custom orders-you will read me saying that several times. Drop me a line if you've got something buzzing in your brain.

And just an FYI: I am a crazy cat lady-I do my best to make sure that there are no hairs on your item or in the packaging, but I cannot make a 100% guarantee. If you are really that allergic, I suggest not purchasing from me.

Accepted payment methods

Payment
Right now I will only take PayPal *unless* you live in the Orlando, FL area and we can meet in person-then I will take cash. **Florida residents: I will have to collect applicable sales tax, regardless of delivery method.** Please try to make your payment within 7 days. I understand that life happens-contact me if there is an issue and we can try to make some arrangements. Cancellations on custom orders must be made within two days of design finalization-once supplies have been ordered, the piece is yours.
Shipping
Your piece(s) will be mailed standard ground rates through the US Postal Service within three *business* days of your payment clearing PayPal. I am human and I work 2 full time jobs in addition to maintaining this. If for any reason I believe I will be delayed, I will let you know.

Let me know if you would like to purchase insurance and/or a tracking number (recommended). I know a lot of people don't like this, but I really cannot be held responsible for lost items without insurance or a tracking number. You may choose UPS as they do automatically insure items up to $100, but they are much more expensive. If I do not hear from you regarding either of these, I will assume my standard shipping methods. This is also recommended for fragile and delicate pieces. Please contact me beforehand if you are unsure about a certain piece.

Arrangements for faster delivery can be made if you notify me before you purchase. Keep in mind that these services will incur additional fees. Also allow a few extra days for delivery during periods of heavier postal traffic like Mother's Day and Christmas.

I have no problem sending your purchase as a gift. Be sure to provide the correct SHIP TO address and I will send your receipt to you separately.

If you are outside of the US, please send me a message. I will ship anywhere, but I will have to calculate shipping charges on an individual basis.

In an effort to keep my shipping costs low (and in turn keep them low for you), I will often recycle and reuse packaging materials. If you prefer new packaging, please let me know in advance.
Refunds and Exchanges
I will gladly work out an exchange if there is a legitimate problem. Please contact me to discuss the specific issue. I will fix an item at my cost (including shipping) for the first 30 days after receipt within reason-that is, any damaged item is subject to inspection and I reserve the right to refuse repair a piece based on my observations. No outright returns or refunds.

NO refunds on custom orders, period, without exception. We will be spending a borderline obnoxious amount of time perfecting your design before I even start making it, so there should be no reason to be unsatisfied with the end result. To reiterate my statement in the Payment Policy section: "cancellations on custom orders must be made within two days of design finalization-once supplies have been ordered, the piece is yours."
Additional policies and FAQs
Custom orders make me giddy with excitement. Want to modify and existing piece? Have an idea of your own? Contact me and let's see what we can dream up. Please keep in mind that custom orders can take extra time to produce. There is design agreement, pricing, availability of materials, and other factors to consider. I will always make my best effort to accommodate your schedule.

I do my best to disclose all available information regarding materials used, but it is not always possible for me to obtain certain categories (like country of origin, treatment method, et cetera). Whatever I know, you will know as well.