Kristine on Apr 22, 2014
The charm supposed to get green, but there one of the beads was purple. She actually sent two, one as a bonus, and I probably misplaced the other one. She has bent over backwards to help.
Catherine Isbill on Mar 11, 2014
The seller was very flaky and slow to respond. After a month, the earrings hadn't arrived so I had to reach out numerous times to get a response. I never did receive the earrings that were "shipped" twice. She misplaced the tracking number both times. Very bad experience. Lisa was in the middle of a move (which she cites for the poor service) and did fully refund me. The earrings never did arrive and my niece did not have the gift for her birthday.
Lisa responded on Mar 13, 2014
I am very sorry that this buyer had such a poor experience. We did do a lot of communicating. After I sent out two pairs with the buyer saying she didn't receive the item, I chose to refund her as I had lost too much money after shipping multiple pairs out. I have since decided to purchase all of my shipping labels on Etsy, which means that the tracking info will be sent directly to my buyers, so this kind of thing will not happen again.
I started making jewelry when I was in seventh grade. I have since had stands at farmers' markets and sold my wares online, but Etsy has long been my very favorite online outlet.
Around the web
Owner, Maker, Designer
Hi! My name is Lisa Donnelly. I am a 21 year old college student, and my home is in Dorset, Vermont.
All items are handmade by me in a smoke-free environment with love (and only minimal frustration).
Accepted payment methods
- Accepts Etsy gift cards
You can pay for your purchases through PayPal, which is also secure, but costs me extra money. It's totally okay, but if you have your credit card lying around, direct checkout is just as simple.
If you don't have a credit or debit card, please contact me.
Please let me know if you desire any additional services, such as insurance or expediting shipping via USPS Express Mail or Priority Mail.
Remember that shipping costs reflect the actual cost plus shipping supplies.
Refunds and Exchanges
If an item is ill-fitting I will resize it and refund you your shipping cost.