LisbonSky

100% COTTON FACEMASKS 3-Layer with filter pocket & wire

Sydney, Australia

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Note from shop owner Hi there,

Thanks for visiting LisbonSky!

I’m on maternity leave at the moment. I do have a small quantity of handmade face masks that are ready to be purchased and shipped (please message me for details) but the rest of made-to-order orders I will resume when I'm back in 2022.

See you then!

Best, Mel

Note from shop owner

Last updated on Oct 12, 2021

Hi there,

Thanks for visiting LisbonSky!

I’m on maternity leave at the moment. I do have a small quantity of handmade face masks that are ready to be purchased and shipped (please message me for details) but the rest of made-to-order orders I will resume when I'm back in 2022.

See you then!

Best, Mel

Mel

Contact shop owner

Mel

Reviews

Average item review
4.5 out of 5 stars
(118)
See reviews that mention:
Quality 5 Shipping 16 Customer service 17

Shop policies

Last updated on September 2, 2020
WELCOME... Thanks for supporting small business and LisbonSky!

100% COTTON FACE MASKS...
All my lovely hand made cotton face masks are made-to-order and handsewn by me, so no two items will be 100% identical... That's the beauty of hand made products! Due to different computer screen resolutions and fabric pattern print placements, please allow for slight variances from what is shown in the listing photos.

All face mask purchases will be wrapped in tissue paper and placed in a protective Kraft paper resealable pouch prior to shipping.

Purchases will be shipped within 2-4 business days upon cleared payment.

If you have any other questions, or would like to discuss a custom order, please feel free to send me a message.

❤️

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Customer satisfaction is important! If for some reason you are unhappy with your purchase, please contact me within 3 days of receiving your order and I will work to resolve any issues - prior to negative feedback left on Etsy.

For sanitary reasons - no returns, exchanges or cancellations are accepted for the Cotton Face Masks.

No returns, exchanges or cancellations accepted for the Graphic Design printables but I can offer one round of amends for minor type changes if needed.

Thanks for your understanding!
Payment
Payment is expected within 2 days of any purchase made. Otherwise the sale will be cancelled and your item re-listed.

PAYMENT METHODS
My preferred payment is Paypal for International and Australian orders. I also accept 'Direct Deposit' for Australian orders only, so please contact me for account details.
Shipping
DELIVERY FEES
To keep your delivery fees down, all my listed shipping rates use Standard Letter services through Australia Post – which in my experience is very fast and reliable. However orders which have 3+ masks are shipped with Parcel Post for tracking.

I also offer the following delivery services by request for an additional cost...
- Domestic Registered Post: Signature on delivery (starts from an additional $3 to the normal shipping fees).
- Domestic Express Post: Next business day delivery to metro areas (starts from an additional $11.95)

Please contact me for a more accurate quote prior to purchase, as I will need to add any extra charges to your final purchase price.

DELIVERY TIME FRAME
In general, for standard Australian deliveries please allow approx. 2-4 working days.
Please note: Longer time frames might occur for areas out of metropolitan regions, COVID-19 delays or peak holiday periods.

LOST PARCELS
I take every care during the delivery process (I photograph my packages at the Post Office to record the delivery). However I have no control over packages once they have been shipped by Australia Post... therefore I cannot be held responsible for lost packages in the mail. For peace of mind, delivery insurance is available by request at an additional cost.

Lastly, please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Additional policies and FAQs
Please check to see your address is the same as paypal address. Otherwise, let me know which address is the correct one for shipping prior to purchase.

Custom/wholesale orders welcome! Just ask...