Last updated on February 22, 2011
I aim to be prompt with all shipping, payment and possible refunds. If you feel I have been too slow then convo me at once and I will try to resolve the problem.
Accepted payment methods
Paypal only for non-euro transactions. Euro buyers, please contact me directly if you want to pay by some other means such as direct bank transfer.
Shipping will be done within a week of payment, usually shorter. If you wish for the package to be insured or posted as 'signed for' then convo me and I will set a new shipping price accordingly. I aim to be as green as possible in all my work and therefore please do not be surprised if any packaging materials are recycled!
Refunds and Exchanges
If your item has been damaged in transit, or is delayed for longer than four weeks from dispatch I will refund your purchase. As above, please get in touch if there is a problem and I will try to sort it out.
Additional policies and FAQs
Please note that my measurements are always in cm, not inches