Anonymous on Mar 21, 2012
I absolutely love this hat! So comfortable and stunning colour. Bo's hats are such a unique and beautiful shape, and fit so perfectly. I know I will be back for more. Highly recommend, and Bo is very sweet too! Thank you it's such a treasure xo
Accepted payment methods
I am not liable if an item has been mailed and does not arrive, no refund will be issued, i keep all receipts just to make sure if something doesn't arrive that i can back up it has definitely been mailed from my end.
If you would like registered post, insurance or tracking please let me know on purchase of any item so i can get a quote so you can pay for it to be shipped with insurance and/or tracking.
Refunds and Exchanges
- If an unadjustable item does not fit you.
- If you are genuinely unhappy with an item.
- If item is not the item in the featured image.
The Item must be returned in its original condition, with no signs of wear. Contact must be made to me within 48 hours of recieving the item to discuss return. The item must be posted by you to be returned within 5 days of you recieving the item. The return postage must be paid for by you and must be returned by registered mail.
Refunds will only be issued once I have recieved the item back and its condition has been checked.
Additional policies and FAQs
Lay By Conditions - Any lay bys considered will be a maximum of 2 items with a maximum of $AU500 value. Lay by payments must be made weekly-fortnightly over 6 weeks. I do not always lay by.
Custom Orders - All custom orders require a 50% non-refundable deposit.
I do everything I can to keep my customers happy and ensure they have a genuine desire to return to my shop because they recieved professional customer service and a beautiful quality item at a reasonable price.
Please feel free to contact me with any questions
Love and blessings bo