HettiesHouseCo

Original art & prints.Pencil, paper & gouache.

Exeter, United Kingdom

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Charlotte Grace

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Charlotte Grace

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About HettiesHouseCo

Sales 137
On Etsy since 2013

Craft. Drink tea. Eat biscuits. Repeat.

I'd like to say I've always been creative and always known that I would one day be running my own little business selling some cute little things that I'd made, but the truth is, I honestly had no idea I was capable of doing such a thing!

My name is Charlotte, and I spend my days working with prisoners in the depths of addiction, and my evenings designing and making cards and wedding stationary with a vintage English country feel.

You might think that my day job and Etsy passions are an impossible mix, but the truth is that believe it or not the two compliemendteach other perfectly, well for me anyway! In my day job, I spend my time attempting to help men regain their lives, their self-respect and rebuild the relationships they have lost through their substance misuse. In my day job I constantly point out the good and great in others lives, and challenge them to change what they want and need to.

I LOVE my day job, and I love how much of myself I have to give to it, but at times you can find yourself in a place where you're burning out. Badly. So, for me, that's where The Little City Paperie comes in!

For me, my shop is an opportunity to take some time out for myself, put something on the ipad, and spend some time creating something beautiful from scratch. Instead of intensely psycho-analysing a person, and then writing a report about them whilst staring at a computer screen, I'm coming home to individually, slowly handcraft a card with the name of a brand new baby on it, or creating personalized wedding stationery for a soon-to-be-wed couple.

I truly believe that without the creative outlet that is my shop, I would have burnt out from my day job long ago, so for me, The Little City Paperie isn't just a project or an extra bit of income, it's my lifeline and it's what enables me to continue to do the day job that I love!

I'd love to hear from you if any of this rings true to you too, thanks for reading!

Charlotte xoxo

Shop members

  • Charlotte Grace

    Owner, Maker, Designer, Photographer, Packer, Tea Maker, Bringer Of Biscuits

    Psycho-social addiction worker in an all-male prison by day, designer and maker of beautiful things by night!

Shop policies

Last updated on April 28, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If your purchase arrives to you damaged or in less than perfect condition, please contact me as soon as possible so we can try and rectify the situation.

Custom orders are final.
Payment
I'm pleased to say that I accept paypal, direct checkout and Etsy giftcards.

The great thing about checking out with PayPal too, is that you dont need a PayPal account to do so! Simply choose the PayPal Option during checkout, and once you've submitted your order, scroll down to the option of paying with a credit or debit card.
Shipping
Please take note of the production time on each listing.

I will post your item to the address given as your Etsy delivery address, however I'm also happy to send your item direct to its recipient, just let me know before hand and we can work something out.

In the extremely unlikely event that your purchase arrives on your doorstep in less than perfect condition, please contact me and I will work to resolve the issue.


Postage within the United Kingdom:

Orders that can be posted as Small or Large Letters are sent by 1st Class by Royal Mail. This is an untracked service, however if you would like to track your order, please let me know prior to purchase and I will amend the listing.


Postage Overseas:

Smaller items will be posted by Royal Mail Standard Airmail delivery. These usually take between 7 and 10 days to arrive with you. Depending on where you are in the world.


Rush orders:

If you require an item sooner than the stated dispatch time, please contact me prior to making your purchase. Rush orders may incur an additional charge.


Lost / delayed post:

Unfortunately from time to time post is delayed or (very rarely!) lost. In the case of UK delivery, please note that a refund or replacement of an untracked order will not be issued until at least 10 days after posting.
Additional policies and FAQs
If you are interested in stocking my products on a wholesale basis, then I'd love to hear from you.