LittleGemsCrochet

Little Gems Crochet - handmade crochet & crafted gifts

Norwich, United Kingdom | 99 Sales

LittleGemsCrochet

Little Gems Crochet - handmade crochet & crafted gifts

Norwich, United Kingdom 99 Sales On Etsy since 2015

5 out of 5 stars (35)

Announcement   Welcome to Little Gems Crochet! Custom orders welcome, please enquire for more details.

Order from Little Gems Crochet and get 10% off your next order over £10.
Visit our sister shop, Thistlerose Gifts, at www.thistlerosegifts.etsy.com

Announcement

Last updated on Jan 17, 2019

Welcome to Little Gems Crochet! Custom orders welcome, please enquire for more details.

Order from Little Gems Crochet and get 10% off your next order over £10.
Visit our sister shop, Thistlerose Gifts, at www.thistlerosegifts.etsy.com

Gemma

Contact shop owner

Gemma

View all 37 items

Reviews

Average item review
5 out of 5 stars
(35)
See reviews that mention:
quality 5 shipping 7 customer service 8
View all 35 reviews

Updates

Making one of my cheeky monkeys with embroidered blue eyes as part of a custom order. Please ask if you'd prefer embroidered eyes to safety (plastic) eyes

About

At Little Gems Crochet, I invest love, care and attention to detail to ensure that my creations meet the high standard that you expect.

Hi, I'm Gemma, owner of Little Gems Crochet. I started crocheting in 2012 after being diagnosed with a chronic health condition. At first, I saw crochet as a hobby to pass the time and it soon became a form of therapy that helped me to slowly cope with my diagnosis. Since then, I have developed many new techniques and now write many of my own patterns, including many of the items you will see in my Etsy shop.

In the time since I taught myself to crochet, it has brought me so much happiness and now I hope to be able to pass that happiness onto my customers, via my Little Gems Crochet creations.

More recently, I have introduced knitted and needle-felted items into my shop and I am constantly updating my stock to bring you new and exciting things.

I love the unique nature of handmade crafts, and I am happy to accept custom orders. So if you would like to order something you don't see in my shop, please get in touch and we can work together to come up with something lovely :)

You can also find Little Gems Crochet on Facebook - www.facebook.com/littlegemscrochet
and on Twitter - www.twitter.com/LilGemsCrochet

You can also email Little Gems Crochet: littlegemscrochet [!at] gmail.com

If you need any help or would like to ask a question, I'd love to hear from you.

Gemma
Little Gems Crochet

Around the web

Shop members

  • Gemma

    Owner, Creator

    Hello, I'm Gemma, owner of Little Gems Crochet. I taught myself to crochet in 2012 and since then, I have developed my skills to produce the high quality items you see in my Etsy shop.

Shop policies

Last updated on November 20, 2018
Hello and welcome to Little Gems Crochet's Etsy shop!

I am so happy and proud to be able to offer my bespoke crochet creations on Etsy. I pride myself in making items of the highest quality and put love, care, and a high attention to detail into all of my products.

I make a wide range of toys, gifts and accessories and hope that you like what you see. However, if you would like to order something that you do not see in my shop, I'd love to hear from you - I can usually make most things to order and always embrace the challenge of making something new.

If you have any questions or queries, please get in touch via my email address: littlegemscrochet [!at] gmail.com

Gemma
Little Gems Crochet
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Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Unfortunately, because I make to order, items are non-refundable unless faulty.

However, I understand that people change their mind, so if you decide that you would like to cancel your order within 24 hours of ordering, please contact me and I will advise whether it is possible to cancel. If cancellation is possible and if you tell me within the 24 hour time frame, I will refund the total of your order. If you cancel your order after 24 hours has elapsed, unfortunately your order will be non-refundable.
Payment
I accept payment via PayPal, debit/credit card, Etsy gift cards, and all other payment options offered by Etsy. Please note that, due to all of my items being made to order, I can only accept cancellations if you notify me within 24 hours of ordering. However, in some cases, it may not be possible to cancel an order. If you decide to cancel your order, please contact me and I will advise whether it is possible to cancel. If cancellation is possible and if you tell me within the 24 hour time frame, I will refund the total of your order. If you cancel your order after 24 hours has elapsed, unfortunately your order will be non-refundable.
Shipping
As a rule, my products will shop within 2-3 weeks.

I endeavour to keep costs as low as possible for customers. Therefore, I use Royal Mail Second Class post for all of my items dispatched within the UK, and International Standard delivery for items dispatched to the USA and EU countries. I find that this service still provides fast delivery. If you are in the UK and would prefer to opt for First Class delivery, please let me know and I will arrange this - please note that any additional delivery costs are the responsibility of the buyer. Any customs charges are the responsibility of the buyer.

I am happy to combine postage on multiple item orders so you only pay one delivery fee and get your items delivered as one parcel.

Please note that for custom / personalised orders, I will require the buyer's approval of a photograph of the item (which I will send via an Etsy message) before it is shipped. I will not ship a custom order until the buyer's approval has been obtained. I find that this ensures that my customers do not receive an order they are not happy with.
Additional policies and FAQs
I am always happy to receive feedback or suggestions. If you would like to order something that you do not see in my shop, I'd love to hear from you - I can usually make most things to order and always embrace the challenge of making something new. I thoroughly enjoy working with customers to produce an item you will love.

For enquiries, please email littlegemscrochet [!at] gmail.com or send me a direct message on Etsy or Facebook
Privacy
In line with the new GDPR laws, I will not use your information for any purpose other than those necessary to fulfil your order. I will never share your information with any third party. If you would like more information about how your information is used, please contact me at littlegemscrochet [!at] gmail.com and I will be happy to send you my full GDPR policy.

More information

Last updated on Nov 20, 2018
Frequently asked questions
How long will my order take to ship?

All shipping information is available on the item’s listing, so please take care to read this before ordering. As a rule, my products ship within 2-3 weeks. As the sole maker in a business with a high order demand, I give this time frame so you have a realistic estimate of when your order will ship.

This 2-3 week timeframe does not include actual delivery times, and once my parcels go to the Post Office, delivery times are out of my hands.

Unfortunately I cannot rush any orders through - all orders will be made in the order I receive them. However, if you would prefer a faster delivery option (i.e. First Class post), please contact me so I can arrange this for you.

Wholesale availability

Unfortunately I do not provide a wholesale service. This is to avoid my products being sold on for profit by another party. I do not give discounts for multiple items - each item price will still stand, as the making of my products requires a lot of time and care, and I have to account for this.

How do I look after my Little Gems Crochet creation?

To ensure that your Little Gems Crochet creation stays in its best condition, I send care instructions with all orders. This will include instructions on how to wash your item (if applicable), and any other things you should bear in mind.

If you have any questions about this, please get in touch!

Can I request a personalised or custom order?

Yes! I love making personalised and custom orders, and I’m always happy to help you with this. To request a custom order, simply click the ‘request a custom order’ button on my shop’s main page, on the listing itself, or by sending me a personal message.

There are many different options for personalising your Little Gems Crochet creation, from adding an embroidered name, to adding clothing to my toys - I’d love to hear from you if you have an idea about how to make your Little Gems Crochet purchase even more special!