littlegreymittens' Shop Policies
Welcome to little grey mittens, make yourself at home...
All items are lovingly and carefully handmade by myself, Rosie, in the beautiful Shropshire countryside.
I love working with felt and fabric and enjoy creating and sewing things that each have their own little characters, I hope you like them as much as I do!
If you have any questions please feel free to contact me.
At the moment I can only accept paypal as payment.
I aim to post items within 48hrs of receiving payment.
I am situated in the UK and can post to most places. Items purchased outside of the UK are sent airmail. Please note that depending on where you are items can take a few weeks to arrive with you.
Also please note that buyers are responsible for any duties and customs charges that may be incurred.
Refunds and Exchanges
If for any reason you are not happy with your purchase, please contact me and I will do my best to help make it right. Any refunds must be made within 5 days of receiving your order. It is the responsibility of the buyer to post back the item.
Additional Policies and FAQs
I try to use eco-friendly packaging where I can. Items are packaged in biodegradable clear bags made from corn starch and card is recycled ♥
Please note, due to some items having small parts they may be unsuitable for small children.
All content and designs © Little Grey Mittens
Last Updated January 14, 2013