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Anonymous on Jan 17, 2013
1 out of 5 starsWords cannot explain how very disappointed I am in this seller. I ordered this for a costume dance for my 12 yr old daughter. She was IN LOVE with the pictures of this dress. I specifically asked if this could be made in time (she had a month) 7 she said it only took 10-12 days...almost an entire month later she emailed me & said it would ship the next day. My daughter anxiously checked the mail every day for the dress.....it never came. Seller then emailed saying her machine was broken & it would be fixed that day & she'd make & send the dress overnight so we could still have it in time....(wait I thought it had already been made & shipped???) after we still didn't receive the dress I emailed her & she quit responding!!!! The day BEFORE my daughter's dance we still had NO DRESS!!!! She finally decided to respond to me when I demanded a refund & said "oops sorry I'm sick." I guess she was too sick to email me & tell me were wasting our time checking the mail!!!!! Sick or not, broken machine or not, she LIED to me and said it had been shipped, when it hadn't even been made, then lied AGAIN saying machine would be fixed & dress mailed overnight! SHE NEVER EVEN MADE THIS DRESS! How can you ship something you didn't make? I would've understood if not for the lies OR if she'd just said my machine isn't fixable & no way i can get the dress to you........even though she had a month!!!! But she kept our hopes up and then let us down! Needless to say because of this seller's lies and & terrible business ethics, my daughter couldn't go to the dance because she had NOTHING to wear & it was too late for a back up dress! She got to stay home & see her friends posting pictures of the dance online. BROKEN HEARTED!!!!