littlepumuckl's Shop Policies
We accept PAYPAL only.
> We ship worldwide.
> Your order will be shipped within 1-2 business days after payment has been received.
> We ship all items by Standard Thailand Air-Mail (NO TRACKING number unless you purchase the registered air mail service).
> It usually takes 7 - 20 business days for your order to arrive (dependent upon customs and the postal system).
> For orders requested to be sent by registered air mail,which will provide tracking number for tracking the post through the post office, an additional US$3 is needed (per order), which can be purchased in the shop.
> International customers are responsible for their countries taxes and duties. We will not issue a refund for these charges.
>If an package goes missing in the mail, It is your responsibility to locate the package with the information I provide you with (case of Registered airmail only). If the item is forever lost, We are willing to work with you. However there are absolutely NO refunds given. So if it is lost forever, a store credit for the value of the product may be given depending on the circumstance.
It is your responsibility to request or purchase for Registered Airmail. By not requesting or purchasing the Registered Airmail, you agree to the terms of the above conditions.
>If for some reason the package goes missing due to the post office or is a non arrival please convo us. If the package results in being lost forever...You MUST pay shipping again for us to ship it out. Please consider Registered Airmail, which you can purchase in my shop.
Refunds and Exchanges
We will process refunds or exchanges as long as ALL of the following requirements are met:
> All shipping cost will not be refunded. Buyers are responsible for all shipping cost.
> Please let us know you need to return your item(s) within 3 days after receiving your order.
> Returning item(s) should be returned in their original condition and original quantity.
> Returning item(s) should be shipped back to us and postmarked within 3 business days after buyer request the return or exchange.
Refund or exchange will be processed within 2 days after we received the returned item(s).
Last Updated November 5, 2014