Anonymous on Jun 10, 2011
Anonymous on Mar 3, 2011
It's absolutely perfect; I hope I can wait till the wedding to wear it...it's calling to me right now! Thank you SO much! <3
I will leave my shop as is, but all orders will be shipped by January 12th, 2011! I will try my best to answer to questions in case you don't mind the delay or are shopping early for Valentine's ;)
Wholesale questions also welcome. Thank you!
Willkommen, bienvenue, welcome!
Fremde, etranger, stranger (Willkommen, the musical Cabaret).
Please make sure to enter your correct shipping address for purchases. In the event that Etsy and PayPal show different addresses, the package will be shipped to the Etsy address.
♥ The fastest way to contact me is by sending me a "convo" via this link:
For more information about LittleSev jewelry: http://www.etsy.com/people/littlesev
♥ Made to order jewelry ♥
I create a prototype piece for my personal use (and model pictures on listings). Sold items are made to order with new components and are never worn. Your jewelry may have slight differences to the one in the picture but will be equally lovely :)
♥ Materials ♥
I have now incorporated genuine, high quality sterling silver and 14K goldfilled findings to my jewelry line. Upgrading from silver and gold plated will cost additional $3 and $5 respectively.
Unless otherwise stated, silver and gold plated findings have brass as base materials. People have different level of acidity on their skin, which can wear off plating instantly, and allergy to metals and even sterling silver are not uncommon. Please contact me prior to purchasing if you have experienced previous discoloration or skin allergy from wearing costume jewelry, since I am unable to refund on such ground.
♥ Custom orders ♥
...are welcome. Let me know what you have in mind, and I will try my best to custom tailor an item to your taste. Please note that a percentage of payment would be needed up front.
Accepted payment methods
I accept PayPal payment in US Dollars. You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you click 'Commit' to your order click the "Pay Now" button. Scroll down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
I reside in Sydney, Australia, and my items are safely packaged in a regular letter via airmail through Australia Post for affordable postage.
I combine shipping on multiple purchases from littlesev.etsy.com.
♥ Postal upgrade ♥
There is no tracking information available for regular airmail.
If you would like to have the item gift boxed, for purchases over $30, only pay additional $6 instead of the $9-11 rate for International buyers and $4 for Australian buyers. Contact me via "Conversations" feature to choose this option.
I write accurate item values on the custom form so buyer needs to settle any applicable custom duties and taxes, i.e. UK customers incur tax for items over £18.
♥ Packaging ♥
Each item will be creatively packaged. As of September, your jewelry will be shipped inside a handstamped imported muslin pouch, protected with resealable bag, with handwritten thank you note, caring instruction and receipt. If you wish to minimize the use of paper, mention it in the "message to seller" note during check-out and you will receive all the information you need via email instead. Thank you for supporting my small effort to be Green :)
♥ Shipping Time ♥
Australian post offices close on the weekends and public holidays. Other than during vacation and special circumstances, allow up to 3 business days for the items to be made and shipped (mostly it ships within 24 hours).
It takes 3 to 7 business days for the items to arrive in Australia and 7 to 15 business days in the US and other parts of the world, assuming there are no further customs delays.
Should there be any problem or delay with the delivery, please contact me and I'll be happy to assist you. Rest assured that thus far all of my items always arrive safely, even if not always prompt :)
Refunds and Exchanges
♥ Refund or product replacement ♥
...would be sent once it is shipped back within 1 week in the original condition and packaging (or I at least have the picture of the defected item). I also cover the return shipping when the fault is on my end.
♥ Refund on shipping cost not available when... ♥
I try my best to describe my jewelry accurately, and state approximate measurement, size and colors in my listings. Buyers are responsible to read descriptions carefully before purchasing.
Unfortunately, I am unable to cover the return SHIPPING COST in the case of buyer having a change of heart or misreading the listing description once the item has been shipped. Please bear this in mind as I usually ship right away. However, if you would like to exchange it with another item with equal or lesser value, I will happily cover the shipping cost for the second item. Product replacement would be sent once I receive the original purchase.
***Due to hygienic reason, I do not accept return on earrings but may offer store credit or partial refund instead***
Please do not hesitate to ask questions if you would like additional information on a listing before purchasing :)
Additional policies and FAQs
To assure overall satisfaction on the transaction, I leave feedback once the item arrives and every thing is perfect - do let me know if you want it sooner. Please contact me before leaving any neutral or negative feedback so that we can sort out any dissatisfaction you might have :)
***My items are created in a non-smoking and no pet household***
By purchasing my items, I will assume you have read and agree with my store policies. If you manage to read all this, bless you and have fun browsing around!