Generally speaking, all sales are final. I stand behind the quality of my work, and strive to ensure all images and information in my listings are accurate and detailed so that you have an excellent idea of what you'll be getting, and make sure that you receive your item in perfect condition. However, your satisfaction is very important to me! Please contact me immediately if you have any concerns regarding your purchase. I want you to be happy with your piece, and I will work to rectify any problems to your satisfaction.

Sales tax notice: I am required by NY state tax law to charge sales tax on all purchases shipping to addresses within NY state only. I will not charge sales tax for any other state.

Payment, via credit card/PayPal only (*no e-checks* please!), is expected within two days of your clicking the "commit to buy" button on Etsy. The exception to this will be if you need me to send you an amended invoice due to a store sale or special shipping request; in that case, payment is expected within two days of your receiving the amended PayPal invoice. If I have not received payment within that time frame, I will cancel the transaction.

For prints and cards: I print orders as they come in, and there is a 24-hour drying time before I package them. That said, I will ship within two business days of receiving your payment (but normally sooner). I ship via USPS first-class mail or priority mail (as specified in individual listings), including delivery confirmation, and I pack all items carefully in either flat mailers or padded envelopes - you will receive your purchase in pristine condition!

Please note: I can only ship to the shipping address provided during etsy direct checkout, or to PayPal confirmed addresses. If you wish to have the package delivered elsewhere, please make a clear note of that in the note to seller section when you check out to avoid any shipping delays. Unfortunately, once I have shipped your item to the address you provided during checkout, I am unable to make any changes or provide a replacement item to a different address.

If you need expedited shipping, e.g. priority or express mail, please notify me *before* purchasing to verify the updated shipping cost. After you purchase the item, I will send you an invoice you with the total cost including the shipping upgrade.

International shipping is available; international buyers are solely responsible for all customs fees. I cannot ship insured internationally (except at great cost); therefore, international shipments are not trackable.

Copyright notice: the standard legal blah blah! All artwork is copyrighted by me, ©Stephanie Krause, dba as Little Teapot, and I retain that copyright - sale of my art does not transfer my copyright to you. You may not reproduce my work for any purposes without my prior written permission. Ask first!