littletinks

Handknitted luxury & special little things for all ages

Manchester, United Kingdom · 20 Sales

littletinks

Handknitted luxury & special little things for all ages

Manchester, United Kingdom 20 Sales On Etsy since 2011

0 out of 5 stars
(7)

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Marijke Richards

Contact shop owner

Marijke Richards

Reviews

No reviews in the last year
Emily

Emily on Dec 4, 2013

5 out of 5 stars
Verified purchase

Very sweet bunny. Good communication from seller. Thank you.

evonnecollier

evonnecollier on Sep 2, 2013

1 out of 5 stars
Verified purchase

No communication, no item. Terrible seller. I bought this bunny for my son due in 2 weeks (I bought it 6 weeks ago) because my husband had one when he was little and I wanted to use it for a photo. I had the poorest communication with the seller (she claims the emails were lost) and then had to raise a PayPal dispute to incite a response from her. Then she offered to send the bunny gratis for the inconvenience, so I held off buying another bunny for my baby. Now, nothing...no communication, no bunny. I could cry with how disappointed I am with this cold and heartless woman. She knew the importance of the bunny and my upcoming birth and still nothing. I am a very regular purchaser with etsy and this is my worst experience to date.

Anonymous on Dec 17, 2012

5 out of 5 stars
Verified purchase

The teddy bear arrived pre-Christmas -- thank you so much for the speedy shipping... it definitely made a difference! My little boy is going to love him. He's beautifully made; thank you! He will be treasured.

View all 7 reviews

Shop policies

Last updated on July 19, 2011
Please read my shop policies below before ordering, as I would like you to be satisfied with any purchases you make.

If you have any questions or concerns, please feel free to contact me at any time.

Thanks

littletinks x

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
PAYING BY PAYPAL

Orders paid via Paypal must be submitted in full within 24 hours of purchasing. Orders not paid for within this time will unfortunately be cancelled. Paypal allows the convenience of an automatic receipt upon payment and a quick settlement of your bill allows me to be able to ship your items to you equally as fast.


PAYING BY MONEY ORDER

Etsy policy allows for 7 days in which a money order must arrive for a transaction to be fulfilled. If you wish to pay for your purchase using a Money Order, please contact me prior to placing your order.

Sometimes, the mail system can be slow, so if you are sending a money order please inform me of the date it was sent on. Some allowances will be made for Post Office holidays, as well as busier seasons. However, money order payments not received in full within 14 days AND without any communication will cause your transaction to be cancelled.

PAYING BY PERSONAL CHEQUE

If you wish to pay by personal cheque I will deposit it the day after it is received. Normally cheques take from 5-7 business days to clear, after which your items will be posted out to you when the payment is cleared. Again I cannot be held responsible if your item arrives later than expected due to the mail system being slow.

Thanks
Shipping
Shipments are sent using the UK Royal Mail service which takes 2-7 business days within the United Kingdom. I will not be held responsible if any packages arrive later than this.

Shipment can sometimes take place up to 7 days, after payment is received in full. This is due to some pieces made custom as well as packaging time and payment clearance on your end.
Normally, your package will be shipped within 48 hours from your time of purchase. However, if I am low in stock this may take longer to be shipped and I will endeavour to contact you to let you know how long this may take.

Items being shipped to the USA or anywhere else in the world may take up to 28 days. Please be patient as sometimes it takes a little bit longer to be delivered from the UK to the USA.

Your item(s) will be mailed in a white/brown Jiffy padded envelope or a box depending on size of item purchased. All items are packaged carefully, wrapped in tissue paper, protecting your item to ensure the safest delivery possible. Once a package is shipped, I can't control how it is handled, so please know that I cannot be held responsible for any damage the mailing system may cause.

I will most definitely ship to countries outside of the UK but I am not responsible for any duties or customs fees on International Orders and they remain the sole responsibility of the buyer.
Refunds and Exchanges
I can happily accept returns if you are in no way satisfied with the item you have purchased or you wish to swap an item for something else. You have 14 days to return an item but after that they will not be accepted and there will be no refunds.

I ask that the items are returned to me in the same exact condition that they were sent to you.

I do not provide refunds for damages incurred by the Post Office.

Refunds are not issued due to a postal error (delivery to wrong address by your postman) or late arrival as I am not in control of how quickly the mail carrier moves.

In all other cases, should a refund be warranted, you will only be refunded the purchase price, and not the shipping costs.

I would kindly ask that if you are not happy with your purchase please email me in the first instance and we can discuss returns etc. Thanks!
Additional policies and FAQs
Custom Ordering? I require 50%-100% payment upfront on custom orders depending upon order size, paid via Paypal. All deposits on custom orders are non-refundable.

If you have a custom order in mind for me please let me know and we can discuss your particular needs. I am always happy to receive new and exciting projects. x