littletoad

{unique greetings & illustrations for all occasions}

littletoad is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

littletoad is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 17, 2012
Here at littletoad I love what I do and am so pleased to be able to share my creations with you. Each card is printed and assembled with the highest care and attention to detail. I believe that nothing is better than sending and/or receiving a handmade card and that is why your satisfaction is of the highest importance.

{ Gifts }
Here at littletoad we love giving gifts as much as we like getting them, we would be happy to ship your item to that special someone's house. Please let us know if this item is intended as a gift to avoid any surprise spoiling mishaps.

Accepted payment methods

Paypal
Returns and exchanges
{ Refunds }

For any refund matters we follow Etsy guidelines which state:
" Refunds & any customer service offered after a buyer has received an item or the transaction has been closed (in the case of lost in mail) are at the sellers discretion. Etsy does not hold sellers responsible for postal/shipping delays or errors, as long as the seller is able to prove that they shipped the item."

However we also value customer satisfication to the highest degree and will be happy to work with you to find a solution.
Please be advised that when dealing with a refund on a custom order: time and the inability for resale must be considered in overall refund offered.
Payment
Please send your payment within 7 days of your purchase.

Types of payment accepted:
At this time littletoad only accepts PayPal.
Shipping
{ When does my item Ship? }
Shipping depends on the size of the order and the terms agreed upon.
Normal shipping is within 5-7 days of recieving payment.
Each item is shipped and packaged with the highest care and attention to detail.

{ Why does it take 5-7 days to ship? }
Each item is completly handmade especially for you! Handmade also takes a little longer to assemble but when you see the quailty & care you'll agree with us that it is worth the wait!

{ Special Shipping Needs }
If you need higher priority shipping please contact me and I will do my best to meet your needs.

{ What's Taking So Long? }
At littletoad we do everything in our power for you to recieve your item as quickly as possible. If you feel your package is not be recieved in the time it should please consider the following factors:

International Shipping: Please be aware that international can take longer,every country has differnt ship dates and custom policies, please be patient.

Holiday: Is it the holiday season or a day where postal service doesn't run? This may delay the arrival of your package.
If you still are worried about your item please email me!

Lost or Damaged:
Lost or damaged items are typically not the responsibilty of the Etsy seller but please email me if this is a factor with your item and will work with you on a case to case basis to find a solution.
Additional policies and FAQs
{ Do it froggie style }
All of my cards can be customized to fit that special event or be perfect for that special someone.

{ Custom Design }
Do you want a truely unique, one of a kind card?
I would be happy to design that special card that is uniquely "you". Perfect for holidays, anniversaries, weddings, valentine's day or just because!

{ How does it work? }
Email me with your idea and I will supply you with some sketches and you will have a hand in the whole process start to finish.
{ Some ideas/inspiration }
Want to incorporate your first date in your wedding announcements? Do you and your partner have an inside joke you would love to include on a birthday card? Do you have an off the wall wedding theme?
Email me to see what we can come up with.

Please visit my store first to make sure my style matches what you are looking for