littletreehouse

lovely things all handmade by anna

Cambridge, United Kingdom · 252 Sales

littletreehouse

lovely things all handmade by anna

Cambridge, United Kingdom 252 Sales On Etsy since 2009

5 out of 5 stars
(84)

Shop owner

Anna

Contact

littletreehouse is taking a short break

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Note from shop owner hello, thank you for stopping by the little tree house!

I'm really sorry you've found the shop shut - I'm closed for a week for the UK school break :)

Feel free to contact me about my handmade things in the meantime as I will still be reading and replying to my messages once a day.

Anna

Note from shop owner

Last updated on Feb 11, 2017

hello, thank you for stopping by the little tree house!

I'm really sorry you've found the shop shut - I'm closed for a week for the UK school break :)

Feel free to contact me about my handmade things in the meantime as I will still be reading and replying to my messages once a day.

Anna

Anna

Contact shop owner

Anna

Reviews

Average item review
5 out of 5 stars
(84)
View all 84 reviews

Shop policies

Last updated on June 15, 2016
Hello! Thanks for finding out more about my shop.

All purchases from me are subject to UK laws and regulations.

I work from home amidst caring for my young family. Please remember that I am a real person selling my own hand sewn, hand knitted and hand crafted items. I do not have a team or assistants so everything is done by me! I normally respond to messages within the same day even outside of 'normal' working hours, but occasionally for all kinds of reasons it takes a bit longer.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
VAT is not included in my prices as I am not VAT registered.

The statement 'VAT included (where applicable)' which is on all my listings is a standard one placed by Etsy that cannot be hidden or removed!
Shipping
Most ready-to-ship items are dispatched either the same working day or the next working day. On occasions there is a small delay (eg: family commitments/illness) but in those cases I will be in touch to let you know.

For 'made to order' items please allow 1-2 weeks for them to be made and shipped unless your custom listing stated differently.

On all items I always obtain proof of posting.
Refunds and Exchanges
Under UK distance selling regulations, you are entitled to cancel your purchase within 14 days. You will need to return the item/s at your own expense and will then receive a full refund for the products but not the original shipping. Please obtain proof of posting and sufficient insurance: returned items are your responsibility until received by me.

For returns required outside the 14 day time-frame, please get in touch (within 7 days of it arriving with you) to arrange it.

I will make a full refund on items returned new, unused and in resaleable condition within 7 days of the item arriving back with me.