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Shop policies

Last updated on February 3, 2011
Detailed information on individual listings are in the item's description. Please read description before making a purchase. If anything is unclear, please ask. I am more than happy answering your questions. I am also receptive to reasonable price offers on items, especially if you are a wholesale buyer and want to purchase in volume.

P.S. - an important note about shipping cost: if you like to buy some other item, it will reduce the price for a parcel greatly...

My creations are very light, so the parcel with few items will cost approximately as much as the parcel with only one item.

Anyway, if you would like to buy few things from my shop, please contact me, so we can discuss the discount for multiple purchase and the shipping cost in any particular case...

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
I want you to love your purchase. If, for any reason, you are not 100% satisfied, please, contact me and we will try to work out any problem.
You can return the item within 7 days of reception, in perfect and undamaged condition, and I will refund you through PayPal.
The shipping costs are not refundable.
I prefer PayPal, and will only ship once item is completely paid for. You have 3 days to pay, or at least contact me with arrangements or item will be relisted.
After your purchase I will ship your purchase within 1-2 days except Weekends and Holidays. I will send the purchased item by the regular traceable parcel. If not specified, the indicated shipping costs do not include the insurance. If you want me to make the insurance, please let me know. In this case I need to send the item with another kind of post service, usually with a little bit higher price. Also, the cost of the insurance depends on the cost of the item. So, if you want the parcel to be with insurance, contact me anyway.

There is another way to send your purchase which is two (or even two and a half))) times cheaper than the price indicated in the shipping profile for each item. In this case I won't have any receipt from the post office. The only proof I can make is to take a picture of the parcel, but if is is lost no one will search for it. Anyhow it is for you to decide. Contact me before making the purchase and I will change the shipping price for you.

If you want, I can use Courier Espresso services provided by Italian post (Poste Italiane), but it will be more expensive, if you want me to ship with some other Express service (such as DHL, TNT, Bartolini, GLS, SDA...), contact me, and I will calculate the cost of this shipping.
I ship to the address provided by Etsy, if you have a different address please let me know when you pay.

If you would like to buy few things from my shop, contact me, and we can discuss the discount for multiple purchase and the shipping cost in any particular case...
Additional policies and FAQs
If you have any questions, please do not hesitate to contact me any time.