lizarietz

All purchases (except for custom-made items) are exchangeable for "in-store" credit within seven days of purchase. Items must be "un-worn" and must have the original invoice included with your exchange. Please be mindful of deodorant, perfumes, and makeup. If items are stained, I will not accept the exchange.
Garments that are made custom just for you are not exchangeable or refundable. I want you to love your garment and be comfortable in it, so I am happy to work with you so you are satisfied!

I do not refund the shipping charges on your returned order. All shipping fees are the buyers responsibility.



thanks again for supporting my designs!!

I accept PayPal and money order (please contact me first if you prefer this form of payment).

INVENTORY IN -STOCK AND MADE-TO-ORDER
Some items are in stock at my store and will ship the next business day once they are purchased. This is indicated in the title description (example: Black Wool Cloche - ships tomorrow). Otherwise, most items are made-to-order. Cloches take 5-6 business days before they are shipped. Custom and made-to-order garments are currently taking 3-4 weeks before an order is shipped. I am a very good communicator and will keep you posted on the progress of your order and let you know when i ship it out!!

SHIPPING TIME
CLOCHES:
All cloches are shipped USPS First Class (domestic orders 2 -5 business days, international orders 5-10 business days).
GARMENTS:
All garments are shipped USPS Priority Mail for domestic orders ( 2-3 business days) and delivery confirmation is included. I will email your tracking number once item is shipped so you know exactly when to expect it. All garments are shipped USPS First Class Mail for International orders (5 -10 business days). Customer has to pay for extra shipping costs if you would like your order shipped USPS Express. Contact me and I will send you an invoice via PayPal for additional shipping costs

INSURANCE, LOSS AND DAMAGES DUE TO SHIPPING
I am not responsible for damages or losses due to shipping. I have shipped hundreds of orders both domestically and internationally and have had nothing go wrong, but if you want to purchase insurance for your order, I am happy to do so for an additional fee. Please contact me and I will send you an invoice via PayPal for insurance costs.

ALTERATIONS:

I know it can be difficult these days to find a garment that fits you just right. I offer a generous size run of xsmall - xlarge that accommodates most frames (please refer to my size chart under "shop announcements" on my homepage). I pride my business on making custom, made-to-measure pieces to accommodate body types that do not fit into my size chart.

Custom orders are made to the measurements provided by the customer. Custom orders are available for an additional cost. Please email me for more information. To ensure the best fit, I recommend going to a local tailor to get properly measured. Once I receive your measurements, a custom pattern is drafted and the garment will be fitted on an adjustable dress form set to your measurements.

I have made many custom garments, and fit is rarely an issue. Once your receive your garment, if you would like any alterations, you are responsible for any tailoring or modifications and all fees associated with these alterations. I recommend going to a local tailor that can do a personal fitting.

Ultimately, I want you to be satisfied with your garment, so please don't hesitate to email me any questions you may have about the fit of any of my designs.

Thanks! I look forward to hearing from you!