Welcome to LL & KAY GIFTS & CONFECTIONS
llkaygifts' Shop Policies
LLKayGifts offer a wide range of custom chocolate and custom cakes. Please feel free to contact us with your request. All our products are made to order. Generally we ship in two days of order.
Payment is due at the time of order. Paypal is our preferred method of payment. Money orders to be sent to: 2 Maryland circle Whitehall PA 18052. Please indicate your choice of payment.
As of Dec, 1 2009 all our shipments must be insured. This amount is included in the shipping amount. Package insurance protects the buyer as well as the seller. 95% of our packages arrive in perfect condition; however we do have an occasional damaged package. If you are reporting a damaged package, we will need a picture of the box, the item, and details on the damage for the insurance carrier claim.
Refunds and Exchanges
Food items can not be returned. If an item arrives damaged, refunds will be processed throught the shipping carrier insurance claim.
Additional Policies and FAQs
LLKayGifts and Confections welcomes custom orders. We participate with fundraisers. We can produce large orders (corporate gifts etc.)
Last Updated December 24, 2013